Minor incident

Read AI: Read AI Templates are not loading

Oct 1, 2026, 21:36 UTC

started

23:02 UTC

resolved

1 h 27 min

duration

Affected: Read AI Web Application

Current status of Read AI: Operational — live Read AI status

Timeline

Oct 1, 2026, 21:36 UTC
investigating
We are investigating page load issues with Meeting Report Templates.
Oct 1, 2026, 21:49 UTC
monitoring
A fix has been implemented and we are monitoring the results.
Oct 1, 2026, 23:02 UTC
resolved
This incident has been resolved.

Updates as published by Read AI (original).

Northwestern Information Technology 22:17 UTC · Intercampus Connectivity - Reduced Redundancy
SerpApi 22:00 UTC · [Yandex Search API] Increased Error Rate
Frame.io 21:51 UTC · Intermittent log in issues
Xero 21:36 UTC · Degraded Performance: US Payroll (Powered by Gusto)
Daxko 21:35 UTC · Engage Pro - Login Unavailable
Zoom for Government 21:34 UTC · Service Degradation Affecting Zoom Services for ZFD
Nextiva 21:30 UTC · Sales Chat Errors
Brandeis University 21:25 UTC · Rose Art Collections Website Issue
Plex 21:25 UTC · Outbound connection issue from our prod-us-east-1 kubernetes cluster
Cielo 21:18 UTC · Atraso na liquidação - Produto Vendeu Ta Na Conta
WorkOS 21:16 UTC · Elevated errors for Audit Logs
Blackbaud 21:09 UTC · Active Issue Alert – Raiser's Edge® - #000695879
Dexcom Incident Notification 21:06 UTC · Performance Issue - Photo Upload App
Brown University 21:00 UTC · MyPrint PaperCut Print Deploy Client
BigCommerce 21:00 UTC · Search is degraded on a subset of stores