No impact incident

Blackbaud: Active Issue Alert – Raiser's Edge® - #000695879

Oct 1, 2026, 21:09 UTC

started

21:14 UTC

resolved

5 min

duration

Affected: Raiser's Edge®

Current status of Blackbaud: Operational — live Blackbaud status

Timeline

Oct 1, 2026, 21:09 UTC
investigating
We have identified an issue impacting some of our customers causing a "No data available" message in web view batches. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Oct 1, 2026, 21:14 UTC
resolved
This incident has been resolved.

Updates as published by Blackbaud (original).

This was part of a wider event: 24 services reported incidents within the hour.

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Read AI 21:36 UTC · Read AI Templates are not loading
Daxko 21:35 UTC · Engage Pro - Login Unavailable
Zoom for Government 21:34 UTC · Service Degradation Affecting Zoom Services for ZFD
Nextiva 21:30 UTC · Sales Chat Errors
Brandeis University 21:25 UTC · Rose Art Collections Website Issue
Plex 21:25 UTC · Outbound connection issue from our prod-us-east-1 kubernetes cluster
Cielo 21:18 UTC · Atraso na liquidação - Produto Vendeu Ta Na Conta
WorkOS 21:16 UTC · Elevated errors for Audit Logs
Dexcom Incident Notification 21:06 UTC · Performance Issue - Photo Upload App
Brown University 21:00 UTC · MyPrint PaperCut Print Deploy Client
BigCommerce 21:00 UTC · Search is degraded on a subset of stores
Liquid Web - Services 20:58 UTC · Proactive Mitigations for Linux Spectre v2 (BTR) Security Disclosure