OutageDB

Seismic Software outage history and status

Is Seismic Software down right now?

No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
96.92%
uptime, 90 days
11
incidents, 90 days
2 h 10 min
median time to fix
Oct 26, 2026
last incident

Seismic Software components

Highspot - AMERICAS 2 Data Center

Highspot - AMERICAS1 Data Center

Highspot - EMEA 1 Data Center

Highspot - EMEA 2 Data Center

Highspot - APAC 1 Data Center

Seismic Software outage history

Nov: 2 incidents, 0 min of major outage 2 Nov Dec: 5 incidents, 82 min of major outage 5 Dec Jan: 3 incidents, 139 min of major outage 3 Jan Feb: 8 incidents, 694 min of major outage 8 Feb Mar: 1 incidents, 1440 min of major outage 1 Mar Apr: 6 incidents, 2002 min of major outage 6 Apr May: 1 incidents, 0 min of major outage 1 May Jun: 3 incidents, 1639 min of major outage 3 Jun Jul: 9 incidents, 3823 min of major outage 9 Jul Aug: 6 incidents, 3509 min of major outage 6 Aug Sep: 1 incidents, 250 min of major outage 1 Sep Oct: 3 incidents, 107 min of major outage 3 Oct
Seismic Software incidents per month, last 12 months. Red: months with a major or critical outage. Shaded: before our complete history.
Started (UTC)IncidentImpactDuration
Oct 26, 2026, 10:18 UTC Investigating Reports of Degraded Performance
U.S. West0, U.S. West1, U.S. West2, U.S. East1, UK1 (U.K.), DE1 (Germany)
 Major 1 h 47 min
Oct 26, 2026, 10:18 UTC Customers experienced issues loading content, including LiveDoc and data sources.
U.S. West0, U.S. West1, U.S. West2, U.S. East0, U.S. East1, U.S. East2
 Major 1 h 47 min
Oct 23, 2026, 09:57 UTC DocCenter for tenants in West1 not loading
U.S. West1, DocCenter
 Minor 8 min
Sep 30, 2026, 14:56 UTC Slowness issues for customers in EAST4 region
U.S. East4
 Major 4 h 10 min
Aug 28, 2026, 16:44 UTC Some customers unable to upload LiveDocs using the Document Generator Plug-in for PowerPoint
LiveDoc
 Minor 3 h 53 min
Aug 28, 2026, 09:36 UTC Learning Explore Tab Showing Internal Error
Learning Content Delivery, Learning Document Delivery, Learning Web
 Minor 2 h 05 min
Aug 24, 2026, 18:55 UTC Some customers in the US may be experiencing issues with Insights Dashboards
DIY Dashboards, LiveInsights
 Major 2 days 17 h
Aug 20, 2026, 05:54 UTC The Support Portal is currently unavailable. Please open support tickets by emailing [email protected] if needed.
Chat Support, Inbound Customer Support, Learning Chat Support
 Critical 9 h 50 min
Aug 11, 2026, 17:48 UTC Customers in East0 may be experiencing errors using Seismic lists
U.S. East0
 Major 24 h 37 min
Aug 4, 2026, 20:03 UTC Slowness for tenants in the EAST4 region
U.S. East4
 Critical 39 min
Jul 29, 2026, 16:18 UTC Some customers experiencing video playback issues
Learning Video
 Major 2 h 10 min
Jul 24, 2026, 10:14 UTC LiveDoc Document Generation Timeout for Customers on West0
U.S. West0, U.S. West2
 Minor 1 h 19 min
Jul 23, 2026, 15:14 UTC US West region tenants affected and some tenants in other regions experiencing 504 errors, access issues. CRM related services, Liveinsights access, and Microapps also affected.
U.S. West0, U.S. West1, U.S. West2, U.S. East0, U.S. East4, LiveInsights
 Critical 6 h 19 min
Jul 21, 2026, 10:08 UTC Renew Session Errors when Accessing Explore within Learning
Learning Web
 Minor 41 min
Jul 16, 2026, 23:46 UTC Lessons in Seismic Learning Erroring Out
Learning Web
 Major 5 h 50 min
Jul 10, 2026, 18:01 UTC Some customers missing icons in tenant and experiencing publishing, library, and content property issues
U.S. West0, U.S. West1, U.S. West2, U.S. West3, U.S. East0, U.S. East1
 Major 42 h 42 min
Jul 10, 2026, 16:38 UTC Some customers experiencing 404 errors navigating in the platform
U.S. West0, U.S. West1, U.S. West2, U.S. West3
 Major 2 h 21 min
Jul 7, 2026, 15:53 UTC A small subset of customers may have experienced issues with SSO login.
U.S. West0, U.S. West1, U.S. West2, U.S. West3, U.S. East0, U.S. East1
 No impact 2 min
Jul 6, 2026, 02:45 UTC Some customers seeing "renew session" error message after logging into tenant
User Management
 Major 35 h 13 min
Jun 29, 2026, 01:51 UTC Tenants experiencing login issues
U.S. West0, U.S. West1, U.S. West2, U.S. West3, U.S. East0, U.S. East1
 Critical 2 h 44 min
Jun 4, 2026, 14:05 UTC Inbound emails for support cases not delivering
Inbound Customer Support
 Major 1 h 08 min
Jun 2, 2026, 16:49 UTC Login issues for some Seismic customers in East US Region
U.S. East0
 Critical 23 h 27 min
May 8, 2026, 18:39 UTC "Help" option inaccessible for some users.
U.S. West1, U.S. East0, U.S. East2
 Minor 12 h 47 min
Apr 17, 2026, 14:24 UTC Some customers are experiencing login issues in West US
U.S. West1
 Critical 1 h 50 min
Apr 14, 2026, 16:50 UTC Some customers are experiencing "the video does not exist" or other errors when attempting to watch videos
Content Video
 Major 5 h 13 min

52 incidents in our archive since October 20, 2025.

When and where Seismic Software fails

By weekday

Most incidents start on Fri.

  • Mon13
  • Tue8
  • Wed4
  • Thu8
  • Fri18
  • Sat1
  • Sun0

Most affected, last 12 months

  • U.S. West116
  • U.S. West014
  • U.S. East413
  • U.S. East012
  • U.S. West212
  • U.S. East29
  • U.S. West39
  • U.S. East18

When Seismic Software went down with others

Other marketing & crm services

FAQ

Is Seismic Software down right now?
At our last check Seismic Software's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
How often does Seismic Software go down?
Seismic Software reported 11 incidents in the last 90 days (8 major or critical), with 3,996 minutes of major outage: 96.92% uptime.
When was the last Seismic Software outage?
The latest reported incident started on Oct 26, 2026, 10:18 UTC: "Investigating Reports of Degraded Performance", resolved after 1 h 47 min.
How long do Seismic Software outages last?
Half of Seismic Software's incidents in the last 90 days were resolved within 2 h 10 min.

Source: Seismic Software official status page · RSS of Seismic Software incidents · status badge for your site