Critical incident
Seismic Software: Slowness for tenants in the EAST4 region
Aug 4, 2026, 20:03 UTC
started
20:41 UTC
resolved
39 min
duration
Affected: U.S. East4
Current status of Seismic Software: Operational — live Seismic Software status
Timeline
- Aug 4, 2026, 20:03 UTCinvestigatingSome customers are experiencing slowness while navigating pages within their tenants.
- Aug 4, 2026, 20:16 UTCmonitoringSlowness issues have been resolved. Some web instances experienced transient issues which have since recovered. Teams are working to identify the root cause.
- Aug 4, 2026, 20:41 UTCresolvedThis incident has been resolved.
Updates as published by Seismic Software (original).
Other services with incidents at the same time
This was part of a wider event: 33 services reported incidents within the hour.
- Mural 21:01 UTC · Authentication Error for some SAML SSO users
- Anthropic (Claude) 20:48 UTC · Elevated errors across many models
- Box 20:23 UTC · [Medium] Issues with Uploads and Downloads
- Coveo Cloud 20:16 UTC · US - Generative Answering Issues
- ITS Network & Systems 19:58 UTC · Webreg Service Degradation
- Hive Streaming 19:46 UTC · (14018) Hive Portal Azure Single Sign-On (SSO) Login Issues
More Seismic Software incidents
- October 26, 2026 Investigating Reports of Degraded Performance
- October 26, 2026 Customers experienced issues loading content, including LiveDoc and data sources.
- October 23, 2026 DocCenter for tenants in West1 not loading
- September 30, 2026 Slowness issues for customers in EAST4 region
- August 24, 2026 Some customers in the US may be experiencing issues with Insights Dashboards
- August 20, 2026 The Support Portal is currently unavailable. Please open support tickets by emailing [email protected] if needed.