Major incident

Seismic Software: Customers experienced issues loading content, including LiveDoc and data sources.

Affected: U.S. West0, U.S. West1, U.S. West2, U.S. East0, U.S. East1, U.S. East2, U.S. East3, U.S. East4, U.S. SouthWest1, CAN1 (Canada), UK1 (U.K.), DE1 (Germany), CH1 (Switzerland), AUS2 (Australia), JP1 (Japan), HK1 (East Asia)

Current status of Seismic Software: Operational — live Seismic Software status

Timeline

1. Oct 26, 2026, 10:18 UTC
   investigating
   We are currently investigating this issue.
2. Oct 26, 2026, 12:05 UTC
   resolved
   Incident set to "Identified" at 4:32 AM PDT Incident set to "Monitoring" at 4:48 AM PDT

Updates as published by Seismic Software (original).