Critical incident
Seismic Software: Some customers are experiencing login issues in West US
Apr 17, 2026, 14:24 UTC
started
16:14 UTC
resolved
1 h 50 min
duration
Affected: U.S. West1
Current status of Seismic Software: Operational — live Seismic Software status
Timeline
- Apr 17, 2026, 14:24 UTCinvestigatingWe are currently investigating this issue.
- Apr 17, 2026, 14:33 UTCidentifiedThe issue has been identified and a fix is being implemented.
- Apr 17, 2026, 15:01 UTCmonitoringA fix has been implemented and we are monitoring the results.
- Apr 17, 2026, 16:14 UTCresolvedThis incident has been resolved.
Updates as published by Seismic Software (original).
Other services with incidents at the same time
- Workato Americas 14:38 UTC · Database Connectors Connector Errors
- Make 14:35 UTC · Dashboard unavailable for some users
More Seismic Software incidents
- October 26, 2026 Investigating Reports of Degraded Performance
- October 26, 2026 Customers experienced issues loading content, including LiveDoc and data sources.
- October 23, 2026 DocCenter for tenants in West1 not loading
- September 30, 2026 Slowness issues for customers in EAST4 region
- August 24, 2026 Some customers in the US may be experiencing issues with Insights Dashboards
- August 20, 2026 The Support Portal is currently unavailable. Please open support tickets by emailing [email protected] if needed.