Major incident

Seismic Software: Some customers in the US may be experiencing issues with Insights Dashboards

Affected: DIY Dashboards, LiveInsights

Current status of Seismic Software: Operational — live Seismic Software status

Timeline

1. Aug 24, 2026, 18:55 UTC
   investigating
   We are currently investigating this issue.
2. Aug 24, 2026, 19:45 UTC
   identified
   The issue has been identified and a fix is being implemented.
3. Aug 26, 2026, 12:32 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
4. Aug 27, 2026, 12:44 UTC
   resolved
   This incident has been resolved.

Updates as published by Seismic Software (original).