Major incident

Seismic Software: Some customers experiencing 404 errors navigating in the platform

Jul 10, 2026, 16:38 UTC

started

18:59 UTC

resolved

2 h 21 min

duration

Affected: U.S. West0, U.S. West1, U.S. West2, U.S. West3

Current status of Seismic Software: Operational — live Seismic Software status

Timeline

Jul 10, 2026, 16:38 UTC
investigating
We are currently investigating this issue.
Jul 10, 2026, 16:45 UTC
investigating
We are continuing to investigate this issue.
Jul 10, 2026, 17:31 UTC
monitoring
A fix has been implemented and we are monitoring the results.
Jul 10, 2026, 18:59 UTC
resolved
This incident has been resolved.

Updates as published by Seismic Software (original).

This was part of a wider event: 29 services reported incidents within the hour.

Brandwatch 17:36 UTC · Platform Incident - Vizia Not Loading
Yotpo 17:31 UTC · Loyalty service degradation
Procore Technologies 17:23 UTC · Select Tool Degradations
Northwestern Information Technology 17:09 UTC · Service Interruption to Northwestern Medicine Services
ZoomInfo 17:02 UTC · Chorus Platform | Third-Party Vendor Outage impacting services
RocketReach 17:01 UTC · Issues with RocketReach
Discord 16:49 UTC · Issues with billing operations
Pylon 16:46 UTC · Dashboard Login failures
Runway 16:42 UTC · We've identified a problem and are working on a fix
University of Waterloo 15:56 UTC · **ADFS Production Maintenance – Patching and Veeam Client Upgrade** - Outage