Critical incident
Seismic Software: Tenants experiencing login issues
Jun 29, 2026, 01:51 UTC
started
04:35 UTC
resolved
2 h 44 min
duration
Affected: U.S. West0, U.S. West1, U.S. West2, U.S. West3, U.S. East0, U.S. East1, U.S. East2, U.S. East3, U.S. East4, U.S. SouthWest1, CAN1 (Canada), UK1 (U.K.), NL1 (Europe) Deprecated, DE1 (Germany), CH1 (Switzerland), AUS2 (Australia), JP1 (Japan), HK1 (East Asia)
Current status of Seismic Software: Operational — live Seismic Software status
Timeline
- Jun 29, 2026, 01:51 UTCidentifiedTenants are experiencing issues with login flows. Our engineers are aware of the issue and working on immediate resolution.
- Jun 29, 2026, 02:12 UTCmonitoringThe engineering team resolved an issue with a recent deployment. All tenants are able to login now. We're continuing to monitor the situation.
- Jun 29, 2026, 04:35 UTCresolvedThis incident has been resolved.
Updates as published by Seismic Software (original).
More Seismic Software incidents
- October 26, 2026 Investigating Reports of Degraded Performance
- October 26, 2026 Customers experienced issues loading content, including LiveDoc and data sources.
- October 23, 2026 DocCenter for tenants in West1 not loading
- September 30, 2026 Slowness issues for customers in EAST4 region
- August 24, 2026 Some customers in the US may be experiencing issues with Insights Dashboards
- August 20, 2026 The Support Portal is currently unavailable. Please open support tickets by emailing [email protected] if needed.