Minor incident
Sangoma: Application Framework Delay - Business Voice
Oct 22, 2026, 14:30 UTC
started
20:07 UTC
resolved
5 h 37 min
duration
Affected: Application Framework
Current status of Sangoma: Operational — live Sangoma status
Timeline
- Oct 22, 2026, 14:30 UTCinvestigatingWe have discovered an issue with Application Framework that is currently affecting Business Voice. There is a delay in updates regarding presence, call records, etc. on Application Framework. Our engineering team is actively investigating the matter.
- Oct 22, 2026, 15:30 UTCinvestigatingWe are continuing to investigate this issue.
- Oct 22, 2026, 17:04 UTCinvestigatingWe are continuing to investigate this issue.
- Oct 22, 2026, 17:27 UTCidentifiedThe issue has been identified and a fix is being implemented.
- Oct 22, 2026, 18:53 UTCmonitoringA fix has been implemented and we are monitoring the results.
- Oct 22, 2026, 20:07 UTCresolvedThis incident has been resolved.
Updates as published by Sangoma (original).
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