Sangoma outage history and status
Is Sangoma down right now?
No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
Open incidents
96.55%
uptime, 90 days
32
incidents, 90 days
5 h 37 min
median time to fix
Oct 22, 2026
last incident
Sangoma components
CPaaS and Sangoma Applications
- CPaaS Platform Operational
- Sangoma Apps (CPaaS Packaged Apps) Operational
Sangoma Website, Portals and Stores
- FAXStation Portal (fax.sipstation.com) Operational
- FreePBX Website (www.freepbx.org) Operational
- FreePBX Discourse (community.freepbx.org) Operational
- PBXact Cloud Portal (cloud.pbxact.com) Operational
- Sangoma Customer Support (support.sangoma.com) Operational
- Support Portal (help.sangoma.com) Operational
- Sangoma Portal (portal.sangoma.com) Operational
- Sangoma Website (www.sangoma.com) Operational
Managed Service Provider (MSP)
- Internet Access / Circuits Operational
- SD-WAN Operational
- Security Services Operational
- Managed Network Services Operational
Sangoma TaaS & Fax Platforms
- SIPStation SIP Trunking Operational
- SIPStation UK - Trunking Services Operational
- FAXStation Operational
- SIPStation - SMS Operational
- E-fax (NF Xmedius) Operational
Contact Center as a Service (CCaaS)
- Sangoma CX Operational
Collaboration as a Service
- TeamHub Web Operational
- TeamHub Desktop Operational
- TeamHub Mobile Operational
- Sangoma Meet Operational
- Sangoma Talk Operational
Business Voice Unified Communications Platform (UCaaS)
- Voice Services (Business Voice) Operational
- Voice Services (Business Voice+) Operational
- Business Voice SC2 Operational
- Application Framework Operational
- BV Reports Operational
- Conference Operational
CommUnity Unified Communications Platform (UCaaS)
- Voice Services (CommUnity) Operational
- Control Panel / Admin Panel Operational
- HUDweb Operational
- myHUD Operational
- CRM Link Operational
- FaxLync Operational
Fonality UCaaS Platform (trixbox, PBXtra, Connect, FCS)
- Voice Services (Fonality) - North America Operational
- Voice Services (Fonality) - Asia-Pacific Operational
- Control Panel / Admin Panel Operational
- HUD Classic Desktop Application Operational
- HUDweb Operational
- Record All (Orkweb) Operational
- Report Scheduler Operational
- ftp.pbxtra.com Operational
- CDR/ACD reports in control panel Operational
PBXact/FreePBX Unified Communications Platform (UCaaS)
- Voice Services (PBXact Cloud) Operational
- System Admin DDNS Operational
Switchvox Cloud Unified Communications Platform (UCaaS)
- Voice Services (Switchvox Cloud) Operational
- Switchvox SIP Trunking Operational
- E-Fax (Avantfax) Operational
- Switchvox Update Service Operational
- Switchvox Registration Server Operational
Sangoma Wholesale Carrier Services
- Wholesale SIP Trunking Operational
- High-Volume SIP Trunking Operational
- Wholesale SMS Operational
- Hosted Billing Operational
- Fraud Protection Operational
- 911 Services Operational
- CNAM Services Operational
Sangoma outage history
| Started (UTC) | Incident | Impact | Duration |
|---|---|---|---|
| Oct 22, 2026, 20:18 UTC | CX audio quality issues - Business Voice/Business Voice Plus Sangoma CX | Minor | 3 h 45 min |
| Oct 22, 2026, 20:18 UTC | Informational - PHP CVE Vulnerability | No impact | no update since Oct 22, 2026 |
| Oct 22, 2026, 14:30 UTC | Application Framework Delay - Business Voice Application Framework | Minor | 5 h 37 min |
| Oct 22, 2026, 13:08 UTC | Application Framework Issue - Business Voice Application Framework | Critical | 1 h 17 min |
| Oct 20, 2026, 01:38 UTC | Intermittent outbound call failures for Fonality customers in Australia Voice Services (Fonality) - Asia-Pacific | Minor | 1 h 54 min |
| Oct 14, 2026, 23:55 UTC | Call Failure Issue - Fonality Voice Services (Fonality) - Asia-Pacific | Major | 24 h 13 min |
| Oct 14, 2026, 13:38 UTC | Digium Cloud Portal Issue - Digium Cloud Services Switchvox Portal (my.digiumcloud.com), Switchvox Cloud Onboarding Wizard (welcome.digiumcloud.com) | Minor | 6 h 15 min |
| Oct 13, 2026, 15:25 UTC | TeamHub login & accessing issues - TeamHub TeamHub Web, TeamHub Desktop | Major | 6 h 06 min |
| Oct 12, 2026, 16:57 UTC | PBXact Issue - registration failure Voice Services (PBXact Cloud) | Minor | 6 h 51 min |
| Sep 25, 2026, 11:49 UTC | Internet Service Impact - Carrier Event - Verizon Wireless Internet Access / Circuits | Major | 21 h 43 min |
| Sep 18, 2026, 13:11 UTC | MSP Monitoring Issue - Informational | No impact | 4 h 15 min |
| Sep 17, 2026, 23:12 UTC | Portal Issue - Switchvox Portal & Switchvox Cloud Onboarding Switchvox Portal (my.digiumcloud.com), Switchvox Cloud Onboarding Wizard (welcome.digiumcloud.com) | Minor | 1 h 32 min |
| Sep 12, 2026, 22:47 UTC | Intermittent Inbound & Outbound Calling Issues - BV / BV+ Voice Services (Business Voice), Voice Services (Business Voice+) | No impact | 2 h 22 min |
| Sep 9, 2026, 14:44 UTC | External Call Issue - Switchvox Cloud Voice Services (Switchvox Cloud) | Minor | 2 h 34 min |
| Sep 4, 2026, 20:02 UTC | Intermittent Portal Issue - Multiple Portals FAXStation Portal (fax.sipstation.com), PBXact Cloud Portal (cloud.pbxact.com), Sangoma Portal (portal.sangoma.com), Switchvox Portal (my.digiumcloud.com), Switchvox Cloud Onboarding Wizard (welcome.digiumcloud.com) | Minor | 2 h 22 min |
| Sep 2, 2026, 16:02 UTC | Call Delivery Issue - BV Users Voice Services (Business Voice), Sangoma CX | Minor | 3 h 28 min |
| Sep 2, 2026, 14:32 UTC | Switchvox Prem Security Update - Informational | No impact | 36 days 4 h |
| Aug 28, 2026, 18:41 UTC | Audio Quality Issue - Business Voice/Business Voice+ Voice Services (Business Voice), Voice Services (Business Voice+) | Minor | 3 days 4 h |
| Aug 28, 2026, 18:38 UTC | BV+ Agent Presence using CX Issue - BV+ Sangoma CX, Voice Services (Business Voice+) | Minor | 3 days 4 h |
| Aug 27, 2026, 17:13 UTC | Agent Presence Issues - BV+ & CX Sangoma CX, Voice Services (Business Voice+) | Minor | 5 h 52 min |
| Aug 26, 2026, 19:20 UTC | Portals Degraded - Digium Cloud Services Switchvox Portal (my.digiumcloud.com), Switchvox Cloud Onboarding Wizard (welcome.digiumcloud.com) | Minor | 15 h 43 min |
| Aug 26, 2026, 13:08 UTC | Intermittent Portal Login Issue - SIPStation SIPStation Store (store.sipstation.com) | Minor | 1 h 14 min |
| Aug 25, 2026, 18:06 UTC | Some Features Not Working - Multiple Digium Cloud Portals Switchvox Portal (my.digiumcloud.com), Switchvox Cloud Onboarding Wizard (welcome.digiumcloud.com) | Minor | 2 h 54 min |
| Aug 21, 2026, 16:39 UTC | Intermittent Registration and Audio Issue - Business Voice and Business Voice+ Voice Services (Business Voice), Voice Services (Business Voice+) | Minor | 2 h 32 min |
| Aug 20, 2026, 15:37 UTC | Portal Issue - portal.star2star.com not saving changes - BV / BV+ Business Voice Portal (portal.star2star.com) | Minor | 3 h 11 min |
53 incidents in our archive since May 14, 2026.
When and where Sangoma fails
By weekday
Most incidents start on Wed.
- Mon6
- Tue6
- Wed14
- Thu11
- Fri13
- Sat2
- Sun1
Most affected, last 12 months
- SIPStation Store (store.sipstation.com)9
- Sangoma Portal (portal.sangoma.com)8
- Switchvox Portal (my.digiumcloud.com)8
- Voice Services (Business Voice)7
- Internet Access / Circuits6
- Sangoma CX6
- Switchvox Cloud Onboarding Wizard (welcome.digiumcloud.com)6
- Voice Services (Business Voice+)6
When Sangoma went down with others
- Oct 22, 2026, 11:56 UTC 57 services reported incidents within the hour
- Oct 13, 2026, 14:51 UTC 16 services reported incidents within the hour
- Sep 2, 2026, 13:44 UTC 41 services reported incidents within the hour
- Jul 27, 2026, 13:31 UTC 20 services reported incidents within the hour
Scheduled maintenance
- Oct 28, 2026, 02:00 UTC Switchvox SIP Trunking Maintenance - 10/27/26
- Oct 30, 2026, 02:00 UTC Switchvox SIP Trunking Maintenance - 10/29/26
- Nov 4, 2026, 03:00 UTC Switchvox SIP Trunking Maintenance - 11/3/26
- Nov 6, 2026, 03:00 UTC Switchvox SIP Trunking Maintenance - 11/5/26
- Nov 11, 2026, 03:00 UTC Switchvox SIP Trunking Maintenance - 11/10/26
- Nov 13, 2026, 03:00 UTC Switchvox SIP Trunking Maintenance - 11/12/26
- Nov 18, 2026, 03:00 UTC Switchvox SIP Trunking Maintenance - 11/17/26
- Nov 20, 2026, 03:00 UTC Switchvox SIP Trunking Maintenance - 11/19/26
Other communication services
FAQ
- Is Sangoma down right now?
- At our last check Sangoma's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
- How often does Sangoma go down?
- Sangoma reported 32 incidents in the last 90 days (6 major or critical), with 4,474 minutes of major outage: 96.55% uptime.
- When was the last Sangoma outage?
- The latest reported incident started on Oct 22, 2026, 20:18 UTC: "CX audio quality issues - Business Voice/Business Voice Plus", resolved after 3 h 45 min.
- How long do Sangoma outages last?
- Half of Sangoma's incidents in the last 90 days were resolved within 5 h 37 min.
Source: Sangoma official status page · RSS of Sangoma incidents · status badge for your site