OutageDB

Critical incident

Pitt Digital Systems: Vendor Issue Affecting Access to Online Cybersecurity Training

Oct 13, 2026, 14:54 UTC
started
19:55 UTC
resolved
5 h 01 min
duration

Affected: Security Awareness Training (KnowBe4)

Current status of Pitt Digital Systems: Operational — live Pitt Digital Systems status

Timeline

  1. Oct 13, 2026, 14:54 UTC
    investigating
    Pitt Digital is aware of a vendor issue that is affecting access to the KnowBe4 online cybersecurity training modules used by students, faculty, and staff. The vendor is working as quickly as possible to resolve the issue and restore access. Updates will be posted to status.pitt.edu as more information becomes available.
  2. Oct 13, 2026, 15:31 UTC
    monitoring
    The vendor has taken steps to address the issue and restore access. Pitt Digital continues to monitor the service closely to ensure continued reliability and stability.
  3. Oct 13, 2026, 19:55 UTC
    resolved
    Monitoring confirms the issue has been fully resolved.

Updates as published by Pitt Digital Systems (original).

Other services with incidents at the same time

This was part of a wider event: 16 services reported incidents within the hour.

More Pitt Digital Systems incidents