OutageDB

Critical incident

Pitt Digital Systems: Vendor Issue Affecting Claude for Education Logins

Sep 29, 2026, 15:09 UTC
started
17:51 UTC
resolved
2 h 43 min
duration

Affected: Claude for Education

Current status of Pitt Digital Systems: Operational — live Pitt Digital Systems status

Timeline

  1. Sep 29, 2026, 15:09 UTC
    investigating
    Pitt Digital is aware of a vendor issue that is causing login issues for some users of Claude for Education. The vendor is working to resolve the issue, which affects customers beyond the University of Pittsburgh. Updates will be posted to status.pitt.edu as more details become available
  2. Sep 29, 2026, 15:15 UTC
    monitoring
    The vendor has taken steps to mitigate the issue and restore full service to Claude for Education. Pitt Digital is monitoring the service to ensure continued reliability and stability. Updates will continue to be posted to status.pitt.edu.
  3. Sep 29, 2026, 17:51 UTC
    resolved
    Monitoring confirms the incident has been fully resolved.

Updates as published by Pitt Digital Systems (original).

Other services with incidents at the same time

This was part of a wider event: 18 services reported incidents within the hour.

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