Major incident

Pitt Digital Systems: RESOLVED: Issue Affecting Access to TeamDynamix (TDX) for Some Departments

Affected: TeamDynamix

Current status of Pitt Digital Systems: Operational — live Pitt Digital Systems status

Timeline

1. Oct 1, 2026, 12:24 UTC
   investigating
   Pitt Digital is aware of an issue that is affecting access to TeamDynamix (TDX) for some users. The issue may impact departments that use TDX ticketing, project portfolio management, and other services. This issue does not affect the ability of individuals to submit help requests to Pitt Digital’s Technology Help Desk or use the Knowledge Base and service catalog (services.pitt.edu). Pitt Digital is working with the vendor to resolve the issue and restore full service as quickly as possible. Updates will be posted to status.pitt.edu as more information becomes available.
2. Oct 1, 2026, 14:02 UTC
   monitoring
   Pitt Digital has worked with the vendor to address the issue that impacted TDX access for some departments earlier this morning. Access has now been restored. Pitt Digital continues to monitor the service to ensure continued reliability and stability. If you had elevated permission levels within TDX that have not been fully restored, please contact the Technology Help Desk for assistance.
3. Oct 2, 2026, 14:39 UTC
   resolved
   Monitoring confirms the issue has been fully resolved.

Updates as published by Pitt Digital Systems (original).