Major incident

Pitt Digital Systems: RESOLVED: Vendor Issue Affecting myPitt Access

Affected: myPitt (my.pitt.edu)

Current status of Pitt Digital Systems: Operational — live Pitt Digital Systems status

Timeline

1. Oct 5, 2026, 17:05 UTC
   investigating
   Pitt Digital is aware of a vendor issue that is affecting new logins to myPitt (my.pitt.edu). Individuals who have already logged in are not affected and are able to continue using the service. University services you may typically access via myPitt can still be accessed through their direct URL (for example, canvas,pitt.edu, software.pitt.edu or accounts.pitt.edu). Direct links to many popular services are also available in the footer of the digital.pitt.edu website. Pitt Digital is working with the vendor to resolve the issue, which is affecting customers beyond the University of Pittsburgh. Updates will be posted to status.pitt.edu as more information becomes available.
2. Oct 5, 2026, 17:26 UTC
   monitoring
   The vendor has taken steps to resolve the issue that briefly affected myPitt access today. Full service has been restored. If you continue to experience residual errors accessing myPitt, closing your browser and launching a new session should resolve the issue. Pitt Digital continues to monitor myPitt closely to ensure continued reliability and stability. Additional updates will be posted to status.pitt.edu as needed.
3. Oct 5, 2026, 20:57 UTC
   resolved
   Monitoring confirms the issue has been fully resolved.

Updates as published by Pitt Digital Systems (original).