Minor incident

Pitt Digital Systems: RESOLVED: Vendor Issue Affecting Salesforce Performance

Affected: Salesforce Marketing Cloud

Current status of Pitt Digital Systems: Operational — live Pitt Digital Systems status

Timeline

1. Oct 26, 2026, 15:58 UTC
   investigating
   Pitt Digital is aware of a vendor issue that is affecting Salesforce Marketing Cloud. Individuals affected by the issue may be unable to access the service or may experience intermittent slow performance, timeouts, and connectivity issues. The vendor has taken steps to address the issue — which affects customers beyond the University of Pittsburgh — and is working to fully resolve it. Pitt Digital will post updates to status.pitt.edu as more information becomes available.
2. Oct 26, 2026, 16:22 UTC
   monitoring
   The vendor has taken steps to resolve the issue and restore full service. Pitt Digital continues to monitor the service closely to ensure continued reliability and stability.

Updates as published by Pitt Digital Systems (original).