Major incident
Dialpad: We are investigating potential issues with calling
Apr 8, 2026, 19:17 UTC
started
21:18 UTC
resolved
2 h 01 min
duration
Affected: Telephony Infrastructure: Inbound Calls, Telephony Infrastructure: Outbound Calls
Current status of Dialpad: Operational — live Dialpad status
Timeline
- Apr 8, 2026, 19:17 UTCinvestigatingWe are currently investigating this issue.
- Apr 8, 2026, 19:44 UTCmonitoringA fix has been implemented and we are monitoring the results.
- Apr 8, 2026, 21:18 UTCresolvedThis incident has been resolved.
Updates as published by Dialpad (original).
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More Dialpad incidents
- October 20, 2026 Some customers may be experiencing issues with devices.
- October 20, 2026 Some customers may be experiencing issues making or receiving calls.
- September 1, 2026 Partial service disruption
- June 9, 2026 Some customers in the US and Canada may be experiencing issues with MMS messaging
- May 20, 2026 Some customers may be experiencing issues with IVR