OutageDB

Dialpad outage history and status

Is Dialpad down right now?

No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
99.43%
uptime, 90 days
8
incidents, 90 days
47 min
median time to fix
Oct 20, 2026
last incident

Dialpad components

Dialpad outage history

Nov: 1 incidents, 262 min of major outage 1 Nov Dec: 0 incidents, 0 min of major outage Dec Jan: 1 incidents, 0 min of major outage 1 Jan Feb: 2 incidents, 0 min of major outage 2 Feb Mar: 1 incidents, 0 min of major outage 1 Mar Apr: 1 incidents, 121 min of major outage 1 Apr May: 2 incidents, 329 min of major outage 2 May Jun: 4 incidents, 40 min of major outage 4 Jun Jul: 2 incidents, 0 min of major outage 2 Jul Aug: 1 incidents, 0 min of major outage 1 Aug Sep: 4 incidents, 277 min of major outage 4 Sep Oct: 2 incidents, 457 min of major outage 2 Oct
Dialpad incidents per month, last 12 months. Red: months with a major or critical outage. Shaded: before our complete history.
Started (UTC)IncidentImpactDuration
Oct 20, 2026, 15:49 UTC Some customers may be experiencing issues with devices.
Telephony Infrastructure: Inbound Calls, Telephony Infrastructure: Outbound Calls
 Minor 6 h 05 min
Oct 20, 2026, 01:44 UTC Some customers may be experiencing issues making or receiving calls.
Telephony Infrastructure: Inbound Calls, Telephony Infrastructure: Outbound Calls
 Major 7 h 37 min
Sep 23, 2026, 17:20 UTC Service degradation affecting some IVR Customers
Omnichannel
 Minor 45 min
Sep 15, 2026, 16:08 UTC Some users with US toll-free or midwest toll numbers may have had trouble with new or ongoing calls
Telephony Infrastructure: Inbound Calls, Telephony Infrastructure: Outbound Calls
 Minor 19 min
Sep 3, 2026, 09:54 UTC Investigating degraded calling performance for some EU numbers and destinations
Telephony Infrastructure: Inbound Calls, Telephony Infrastructure: Outbound Calls, Carrier Networks: Local Numbers
 Minor 42 min
Sep 1, 2026, 15:25 UTC Partial service disruption
Telephony Infrastructure: Inbound Calls
 Major 4 h 37 min
Aug 21, 2026, 16:21 UTC Some contact center agents may be experiencing issues with being unable to complete a call wrap-up
Contact Center
 Minor 49 min
Jul 28, 2026, 16:22 UTC Some customers may be experiencing errors using the fax API
API Platform
 Minor 28 min
Jul 7, 2026, 18:38 UTC Some customers may be experiencing degraded performance with IVR calls
Contact Center
 Minor 1 h 24 min
Jun 30, 2026, 23:23 UTC Inbound/Outbound Calling Potentially Impacted
Telephony Infrastructure: Inbound Calls, Telephony Infrastructure: Outbound Calls
 Minor 6 h 16 min
Jun 11, 2026, 20:55 UTC Some customers in the US and Canada may be experience issues with delays in message delivery
Carrier Networks: Messaging
 Minor 2 h 47 min
Jun 9, 2026, 16:34 UTC Some customers in the US and Canada may be experiencing issues with MMS messaging
Messaging
 Major 40 min
Jun 8, 2026, 22:43 UTC Some customers may be experiencing issues receiving inbound SMS messages
Messaging
 Minor 3 h 10 min
May 20, 2026, 18:58 UTC Some customers may be experiencing issues with IVR
Omnichannel
 Major 5 h 29 min
May 4, 2026, 15:11 UTC Customers using Salesforce CTI with Dialpad may be experiencing issues with logging in
Integrations
 Minor 3 h 06 min
Apr 8, 2026, 19:17 UTC We are investigating potential issues with calling
Telephony Infrastructure: Inbound Calls, Telephony Infrastructure: Outbound Calls
 Major 2 h 01 min
Mar 10, 2026, 15:47 UTC Some customers may be experiencing issues making or receiving calls.
Telephony Infrastructure: Outbound Calls, Application, Omnichannel, Analytics, Messaging
 Minor 2 days 6 h
Feb 13, 2026, 16:39 UTC Some customers may be experiencing sporadic issues with placing or receiving calls
Telephony Infrastructure: Inbound Calls, Telephony Infrastructure: Outbound Calls
 Minor 52 min
Feb 12, 2026, 14:47 UTC Some customers may be experiencing sporadic issues with placing or receiving calls
Telephony Infrastructure: Inbound Calls, Telephony Infrastructure: Outbound Calls
 Minor 1 h 04 min
Jan 13, 2026, 17:37 UTC Some customers may be experiencing delays in platform functions
Telephony Infrastructure: Inbound Calls, Application, Contact Center, Omnichannel, API Platform, Messaging
 Minor 3 h 02 min
Nov 18, 2025, 13:41 UTC Accessing www.dialpad.com shows an error
Website
 Major 4 h 22 min
Sep 30, 2025, 19:28 UTC Multiple analytics features are experiencing issues with loading
Analytics
 Minor 1 h 58 min
Aug 6, 2025, 21:42 UTC Some customers may be experiencing intermittent issues with connecting calls
Google Cloud Platform
 Minor 1 h 28 min
Jul 22, 2025, 02:07 UTC Some customers may be experiencing issues with IVR routing Minor —
Jul 22, 2025, 02:05 UTC Some customers may be experiencing issues with IVR routing Minor —

50 incidents in our archive since April 4, 2025.

When and where Dialpad fails

By weekday

Most incidents start on Tue.

  • Mon3
  • Tue20
  • Wed8
  • Thu9
  • Fri8
  • Sat0
  • Sun2

Most affected, last 12 months

  • Telephony Infrastructure: Inbound Calls10
  • Telephony Infrastructure: Outbound Calls9
  • Messaging4
  • Omnichannel4
  • Contact Center3
  • API Platform2
  • Application2
  • Analytics1

When Dialpad went down with others

Other communication services

FAQ

Is Dialpad down right now?
At our last check Dialpad's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
How often does Dialpad go down?
Dialpad reported 8 incidents in the last 90 days (2 major or critical), with 733 minutes of major outage: 99.43% uptime.
When was the last Dialpad outage?
The latest reported incident started on Oct 20, 2026, 15:49 UTC: "Some customers may be experiencing issues with devices.", resolved after 6 h 05 min.
How long do Dialpad outages last?
Half of Dialpad's incidents in the last 90 days were resolved within 47 min.

Source: Dialpad official status page · RSS of Dialpad incidents · status badge for your site