OutageDB

Berklee IT Services outage history and status

Is Berklee IT Services down right now?

Partly
Minor Service Outage Affected: Colleague (partial outage), EMS (partial outage), Library Services (maintenance) Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
Open incidents
96.37%
uptime, 90 days
10
incidents, 90 days
11 h 18 min
median time to fix
Oct 23, 2026
last incident

Berklee IT Services components

Google

Network Services

Zoom

Berklee IT Services outage history

Nov: 6 incidents, 2880 min of major outage 6 Nov Dec: 0 incidents, 0 min of major outage Dec Jan: 2 incidents, 0 min of major outage 2 Jan Feb: 5 incidents, 1832 min of major outage 5 Feb Mar: 6 incidents, 1444 min of major outage 6 Mar Apr: 10 incidents, 5126 min of major outage 10 Apr May: 6 incidents, 5712 min of major outage 6 May Jun: 3 incidents, 1663 min of major outage 3 Jun Jul: 0 incidents, 0 min of major outage Jul Aug: 1 incidents, 1440 min of major outage 1 Aug Sep: 3 incidents, 1711 min of major outage 3 Sep Oct: 6 incidents, 1549 min of major outage 6 Oct
Berklee IT Services incidents per month, last 12 months. Red: months with a major or critical outage. Shaded: before our complete history.
Started (UTC)IncidentImpactDuration
Oct 23, 2026, 16:04 UTC Outage: Microsoft Office
Microsoft Office
 Minor 11 h 18 min
Oct 23, 2026, 14:01 UTC Partial Outage: Colleague
Colleague
 Major no update since Oct 23, 2026
Oct 22, 2026, 15:10 UTC EMS Session Timeout Error
EMS
 Minor ongoing
Oct 21, 2026, 16:57 UTC archives.berklee.edu emergency outage
Library Services
 Minor no update since Oct 21, 2026
Oct 6, 2026, 12:51 UTC Partial Outage: berklee.edu
www.berklee.edu
 Major 1 h 49 min
Oct 2, 2026, 16:36 UTC Network Outage at Saint Cecilia Church (Boston Campus)
Network Services - Boston Campus
 Minor 3 days 21 h
Sep 11, 2026, 12:36 UTC Outage: Colleague
Colleague
 Critical 2 h 48 min
Sep 9, 2026, 13:25 UTC Partial Outage: Onelogin
OneLogin
 Major 1 h 43 min
Sep 4, 2026, 17:49 UTC Partial Outage: Canvas
Canvas
 Major 3 days 22 h
Aug 6, 2026, 14:48 UTC Zoom Phone: Auxiliary Phone Service Partially Down
Network Services - Boston Campus, Zoom Phone
 Major 8 days 1 h
Jun 16, 2026, 13:14 UTC Outage: Confluence
Confluence
 Critical 3 h 43 min
Jun 10, 2026, 14:27 UTC Google Gemini performance issues
Gemini/NotebookLM
 Minor 7 days 5 h
Jun 3, 2026, 16:30 UTC Partial Outage: Some student unable to access Microsoft Office
Microsoft Office
 Major 34 days 21 h
May 21, 2026, 13:21 UTC Outage: Wifi
Network Services - Boston Campus
 No impact 5 days 23 h
May 19, 2026, 13:46 UTC 1120 Boylston Network Offline
Network Services - Boston Campus
 Critical 7 days 23 h
May 14, 2026, 13:49 UTC My.Berklee Grade Submission issues
my.berklee.edu
 No impact 24 h 05 min
May 7, 2026, 20:53 UTC Canvas outage
Canvas
 Critical 4 days 20 h
May 6, 2026, 16:33 UTC Onelogin Suspensions
OnePass Services, OneLogin
 Major 6 days
May 5, 2026, 17:21 UTC Instructure (Canvas) Data Breach
Canvas
 Critical 63 days 20 h
Apr 29, 2026, 13:38 UTC VPN and MyBerklee Connectivity issues (Comcast Xfinity users)
VPN Service, my.berklee.edu, Secure File Exchange
 Minor 7 h 21 min
Apr 23, 2026, 13:51 UTC Partial Outage: Network Services
Network Services - Boston Campus
 Minor 26 h 50 min
Apr 23, 2026, 00:38 UTC Some users may experience issues logging into Canvas.
Canvas
 Major 11 h 41 min
Apr 21, 2026, 13:53 UTC Numerous Phishing / Scam Emails to Be Aware of
Google Mail
 No impact 154 days
Apr 17, 2026, 17:12 UTC Partial Outage: Onelogin enabled access lost
OneLogin
 Major 3 days 20 h
Apr 16, 2026, 13:19 UTC Outage: Onelogin
OneLogin
 Critical 6 h 30 min

53 incidents in our archive since July 29, 2025.

When and where Berklee IT Services fails

By weekday

Most incidents start on Thu.

  • Mon3
  • Tue13
  • Wed12
  • Thu14
  • Fri11
  • Sat0
  • Sun0

Most affected, last 12 months

  • Network Services - Boston Campus8
  • OneLogin7
  • my.berklee.edu6
  • Canvas5
  • OnePass Services5
  • Google Mail4
  • Colleague3
  • Informer3

When Berklee IT Services went down with others

Other education services

FAQ

Is Berklee IT Services down right now?
At our last check Berklee IT Services's official status page reported: Minor Service Outage. This page refreshes the status every few minutes.
How often does Berklee IT Services go down?
Berklee IT Services reported 10 incidents in the last 90 days (6 major or critical), with 4,699 minutes of major outage: 96.37% uptime.
When was the last Berklee IT Services outage?
The latest reported incident started on Oct 23, 2026, 16:04 UTC: "Outage: Microsoft Office", resolved after 11 h 18 min.
How long do Berklee IT Services outages last?
Half of Berklee IT Services's incidents in the last 90 days were resolved within 11 h 18 min.

Source: Berklee IT Services official status page · RSS of Berklee IT Services incidents · status badge for your site