Minor incident

Berklee IT Services: archives.berklee.edu emergency outage

Oct 21, 2026, 16:57 UTC

started

open

no update since October 21, 2026

—

duration

Affected: Library Services

Current status of Berklee IT Services: Minor issues — live Berklee IT Services status

Timeline

Oct 21, 2026, 16:57 UTC
identified
Archives.berklee.edu is currently unavailable due to emergency system maintenance. Anticipated maintenance window will last 48 to 72 hours. Information and progress updates will be shared as they become available.

Updates as published by Berklee IT Services (original).

This was part of a wider event: 109 services reported incidents within the hour.

Ledger 17:57 UTC · Service Loyalty Backend is down.
Ledger 17:57 UTC · Service Loyalty Program is down.
AfterShip 17:54 UTC · AfterShip Warranty: All claims are blocked. [Start Time: 2026/10/21 8:00 AM UTC - End Time: 2026/10/21 6:00 PM UTC]
Sentry 17:53 UTC · Increased latency processing integration webhooks
Granola 17:49 UTC · Desktop app transcription and other functions failing for some users
Genetec Cloud Products 17:42 UTC · ClearID facing issues with plugin version 3.0.1153 - Command processing
Strava 17:41 UTC · iOS Purchase Issues
Cursor 17:40 UTC · Elevated errors for Bitbucket Cloud integrations
Clever 17:35 UTC · Clever is updating our home page. Product login and usage is not impacted.
ElevenLabs 17:30 UTC · Marketing website
ElevenLabs 17:30 UTC · Inbound Twilio calls experiencing intermittent connection failures
ElevenLabs 17:30 UTC · EU - STT - Increase in latency in the EU Residency for Speech-to-Text requests
ElevenLabs 17:30 UTC · Claude MCP connection not working
ElevenLabs 17:30 UTC · EU Agents disruption in SIP calls
ElevenLabs 17:30 UTC · [Isolated environments] Issue with voices on EU and India Residency environments