Major incident

Berklee IT Services: Partial Outage: Colleague

Oct 23, 2026, 14:01 UTC

started

ongoing

not resolved yet

—

duration

Affected: Colleague

Current status of Berklee IT Services: Under maintenance — live Berklee IT Services status

Timeline

Oct 23, 2026, 14:01 UTC
investigating
We have received reports that some users are receiving an error message when trying to execute screens in Colleague, such as "The following error has occurred during file transfer:" without additional detail. Technicians are investigating.
Oct 26, 2026, 16:23 UTC
investigating
ITS has identified the issue and is implementing a fix. During this time, direct login to Colleague will be unavailable, but MyBerklee will not be impacted.

Updates as published by Berklee IT Services (original).

This was part of a wider event: 27 services reported incidents within the hour.

Kraken 15:00 UTC · Solana (SOL) Network Funding Delays
GitHub 14:58 UTC · Disruption with Dependabot Alerts
Twilio 14:53 UTC · Voice Call Post Dial Delay from Twilio Phone Numbers to Chile
Kaseya 14:50 UTC · Datto RMM v15.2.0 - Pinotage (EU1) - Device Filter Issue
Sage 14:48 UTC · Sage Business Cloud Accounting (UKI/NA) - Partial Outage
Blackboard 14:40 UTC · Illuminate data refresh delays for LMS data (US region)
Scaleway 14:24 UTC · [BookMyName] PHP emergency migration — multiple service regressions
SimplePractice 14:19 UTC · Identified missing translations within Secure Messaging
Telnyx 14:19 UTC · Service disruption affecting Mission Control, Call Control/TeXML API
Optimizely Service 14:14 UTC · Degraded Performance - CMS Edit Mode in DXP
Blackbaud 14:14 UTC · Active Issue Alert – Blackbaud Luminate Online - 000699240
Bling 14:12 UTC · Contas a receber não baixadas - Boletos Bling Conta
Snyk 14:10 UTC · Snyk Test Down in SNYK-US-01
WiscNet 13:57 UTC · [2307805] Wiscnet - r-sheboygansd - Down
CallRail 13:51 UTC · Incident at Unbounce affecting operability to the integration.