Major incident

Berklee IT Services: Partial Outage: berklee.edu

Oct 6, 2026, 12:51 UTC
started
14:40 UTC
resolved
1 h 49 min
duration

Affected: www.berklee.edu

Current status of Berklee IT Services: Under maintenance — live Berklee IT Services status

Timeline

  1. Oct 6, 2026, 12:51 UTC
    investigating
    We are receiving reports from users that trying to navigate to berklee.edu is resulting in "404 Not Found" errors. Technicians are investigating.
  2. Oct 6, 2026, 13:16 UTC
    identified
    Engineers have identified the issue is with the cloud hosting service Acquia. They have deployed a fix and is monitoring results, status can be checked here: https://status.acquia.com
  3. Oct 6, 2026, 14:40 UTC
    resolved
    This incident has been resolved.

Updates as published by Berklee IT Services (original).

Other services with incidents at the same time

This was part of a wider event: 22 services reported incidents within the hour.

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