Critical incident

Berklee IT Services: 1120 Boylston Network Offline

Affected: Network Services - Boston Campus

Current status of Berklee IT Services: Minor issues — live Berklee IT Services status

Timeline

1. May 19, 2026, 13:47 UTC
   monitoring
   A leak has been identified in the network data closet in 1120 Boylston street. We've had to shutdown our network equipment in that closet in order to protect it from sustaining water damage. Facilities is working to resolve the issue, at which point we will turn our equipment back on. The wired and wireless network in 1120 will be unavailable in the meantime.
2. May 27, 2026, 13:16 UTC
   resolved
   Network services in 1120 Boylston St have been restored. Thank you for your patience and understanding while we investigated and resolved this issue. Technology Service Desk [email protected]

Updates as published by Berklee IT Services (original).