Critical incident

Berklee IT Services: Outage: Colleague

Affected: Colleague

Current status of Berklee IT Services: Under maintenance — live Berklee IT Services status

Timeline

1. Sep 11, 2026, 12:36 UTC
   investigating
   We have received reports that users are unable to log in to Colleague. Users may experience the error message "Response arguments cannot be empty." Technicians are investigating.
2. Sep 11, 2026, 15:24 UTC
   resolved
   Access to Colleague should be restored. Users should now be able to log in again.

Updates as published by Berklee IT Services (original).