Critical incident

Berklee IT Services: Outage: Onelogin

Apr 16, 2026, 13:19 UTC
started
19:49 UTC
resolved
6 h 30 min
duration

Affected: OneLogin

Current status of Berklee IT Services: Under maintenance — live Berklee IT Services status

Timeline

  1. Apr 16, 2026, 13:19 UTC
    investigating
    We have received reports that users are unable to login to Onelogin or through Onelogin to other services that require Onelogin. Users may receive "503 Service unavailable" or "504" errors. No workaround is identified yet.
  2. Apr 16, 2026, 13:30 UTC
    identified
    Onelogin is reporting an issue with its service, users can monitor their status directly here: https://onelogin.status.io
  3. Apr 16, 2026, 13:59 UTC
    monitoring
    Onelogin has reported they have restored service and are monitoring for any more issues: https://onelogin.status.io
  4. Apr 16, 2026, 19:49 UTC
    resolved
    Onelogin confirmed issue resolved.

Updates as published by Berklee IT Services (original).

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