Minor incident

Berklee IT Services: Network Outage at Saint Cecilia Church (Boston Campus)

Oct 2, 2026, 16:36 UTC

started

13:37 UTC

resolved October 6, 2026

3 days 21 h

duration

Affected: Network Services - Boston Campus

Current status of Berklee IT Services: Under maintenance — live Berklee IT Services status

Timeline

Oct 2, 2026, 16:36 UTC
investigating
We have received reports that there is a network disruption on the Boston campus, and it is affecting users at Saint Cecelia Church. Issues being reported include: The wireless network in the building appears to be inaccessible. ITS is conducting preliminary investigations and will post an update when we know more. Technology Service Desk [email protected]
Oct 2, 2026, 16:51 UTC
monitoring
ITS has implemented a fix, and network services have been restored to the building. We will continue to monitor the situation. Technology Service Desk [email protected]
Oct 6, 2026, 13:37 UTC
resolved
This incident has been resolved.

Updates as published by Berklee IT Services (original).

Ada 17:24 UTC · Investigating issues with Analytics - AR not populating for US1 cluster bots
OpenText 17:00 UTC · Frankfurt EU38 experienced an issue
eXp 16:36 UTC · [Synthetics] Health Check | agent-service-orch.exprealty.com/v1/health is DOWN
eXp 16:35 UTC · [Synthetics] Health Check | agentdb.exprealty.com/health is DOWN
Pantheon Operations 16:30 UTC · Intermittent Dashboard and Workspace Errors
UiPath 16:23 UTC · Delays starting jobs on Cloud Robots in the US region
Overleaf 16:21 UTC · Git integration degraded
Mercury 16:11 UTC · Issues Revealing Card Details on Web and Mobile
Linode 16:01 UTC · Service Issue - Object Storage - US-Southeast (Atlanta)
Ping Identity 15:57 UTC · PingOne MFA - Global - Degradation
Keller Cloud 15:54 UTC · Login Command Service Notification
Blackbaud 15:39 UTC · Active Issue Alert – Blackbaud Luminate Online - 000695957