Minor incident

Berklee IT Services: Outage: Microsoft Office

Oct 23, 2026, 16:04 UTC

started

03:22 UTC

resolved October 24, 2026

11 h 18 min

duration

Affected: Microsoft Office

Current status of Berklee IT Services: Minor issues — live Berklee IT Services status

Timeline

Oct 23, 2026, 16:04 UTC
identified
We have identified an issue with Microsoft Office licensing for Berklee staff. Users may encounter an error message about their Office being unlicensed and prevent editing documents. An update has been deployed, users should try restarting their computer if the licensing issue occurs.
Oct 24, 2026, 03:22 UTC
resolved
Localized issue affecting a few users resolved by rebooting their computer(s).

Updates as published by Berklee IT Services (original).

This was part of a wider event: 27 services reported incidents within the hour.

Vercel 16:31 UTC · Delays in Logs and Observability data
Twilio 16:19 UTC · SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua
Splice 16:18 UTC · Intermittent Service Connectivity Issues
Whatnot 16:16 UTC · CDN Vendor Outage
Zoom 16:16 UTC · Service Degradation Affecting Multiple Zoom Services
Kraken 16:15 UTC · Initia (INIT) Deposits and Withdrawals Temporarily Paused
Lightspeed 16:14 UTC · Lightspeed Retail (R/C-Series) Latency or outage
Infobip 16:14 UTC · Global (Europe)- Conversations Slowness and Errors
Toast System 16:10 UTC · Toastweb - Toast App Performance Degradation
Ashby 16:10 UTC · Sporadic reports of Ashby unavailable
Telnyx 16:07 UTC · 10DLC phone number registration experiencing delays
HubSpot 16:07 UTC · Some HubSpot tools may be unavailable for some users
Render 16:05 UTC · Degraded network performance
WorkOS 15:57 UTC · Elevated errors across SSO and AuthKit
Sinch 15:55 UTC · Delivery Issue Nicaragua - Tigo