Major incident

Berklee IT Services: Some users may experience issues logging into Canvas.

Apr 23, 2026, 00:38 UTC
started
12:19 UTC
resolved
11 h 41 min
duration

Affected: Canvas

Current status of Berklee IT Services: Under maintenance — live Berklee IT Services status

Timeline

  1. Apr 23, 2026, 00:38 UTC
    investigating
    Some users may be experiencing issues logging into Canvas. Our vendor is actively investigating. For the most up-to-date information, please visit https://status.instructure.com/.
  2. Apr 23, 2026, 12:19 UTC
    resolved
    The earlier issue affecting [system/software/service] has been restored. You should now be able to [insert what the issue is] as normal. Thank you for your patience and understanding while we investigated and resolved this issue. Technology Service Desk [email protected]

Updates as published by Berklee IT Services (original).

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