Major incident
Berklee IT Services: Some users may experience issues logging into Canvas.
Apr 23, 2026, 00:38 UTC
started
12:19 UTC
resolved
11 h 41 min
duration
Affected: Canvas
Current status of Berklee IT Services: Under maintenance — live Berklee IT Services status
Timeline
- Apr 23, 2026, 00:38 UTCinvestigatingSome users may be experiencing issues logging into Canvas. Our vendor is actively investigating. For the most up-to-date information, please visit https://status.instructure.com/.
- Apr 23, 2026, 12:19 UTCresolvedThe earlier issue affecting [system/software/service] has been restored. You should now be able to [insert what the issue is] as normal. Thank you for your patience and understanding while we investigated and resolved this issue. Technology Service Desk [email protected]
Updates as published by Berklee IT Services (original).
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