No impact incident

Thomson Reuters Legal: CoCounsel New Experience Degraded Performance

Sep 29, 2026, 15:26 UTC

started

16:08 UTC

resolved

42 min

duration

Affected: CoCounsel Core - US

Current status of Thomson Reuters Legal: Operational — live Thomson Reuters Legal status

Timeline

Sep 29, 2026, 15:26 UTC
investigating
We are currently investigating this issue.
Sep 29, 2026, 15:44 UTC
monitoring
A fix has been implemented and we are monitoring the results.
Sep 29, 2026, 16:08 UTC
resolved
This incident has been resolved.

Updates as published by Thomson Reuters Legal (original).

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