No impact incident

ITS Network & Systems: Several Business Services down

Sep 29, 2026, 16:17 UTC

started

17:05 UTC

resolved October 5, 2026

6 days

duration

Affected: Business Services

Current status of ITS Network & Systems: Minor issues — live ITS Network & Systems status

Timeline

Sep 29, 2026, 16:17 UTC
investigating
ITS is investigating possible issues with TritonPay/ISA. These services may be slow or unavailable at this time. Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.
Sep 29, 2026, 16:28 UTC
investigating
ITS is investigating issues with various services: TritonPay DES Shopping Cart These services may be slow or unavailable at this time. Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.
Sep 29, 2026, 17:58 UTC
investigating
ITS has resolves issues regarding ISA. However, there are still issues with the various systems below: DES Shopping Cart TritonPay Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.
Sep 29, 2026, 19:59 UTC
monitoring
ITS has implemented a fix for the issues with Transact and DES Shopping Cart. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.
Oct 5, 2026, 17:05 UTC
resolved
This incident has been resolved.

Updates as published by ITS Network & Systems (original).

Other services with incidents at the same time

Templafy 17:01 UTC · Document agents not responding in West Europe (Production 0), West Europe (Production 1) and West Europe (Production 5)
Worldpay 16:35 UTC · INC0669956 | eCommerce (VAP) - Secure Scheduled Reports (SSR) - Availability
Granicus System 16:29 UTC · Granicus Issue Notification: govMeetings OneMeeting PrimeGov
Supabase 16:26 UTC · Intermittent latency in Eastern US
eXp 16:26 UTC · [Synthetics] Health Check | pluto.expenterprise.com is DOWN
Triton Digital 16:17 UTC · Omny - Certain clips unavailable
Hypixel 16:09 UTC · Connectivity Issues
Ideogram 15:59 UTC · Outage on v3 endpoints
Resideo 15:59 UTC · First Alert Application-Water Leak Detector Status
Sage 15:57 UTC · Brightpearl - Partial Outage
ThreatLocker 15:49 UTC · Portal Slowness
Qualys 15:46 UTC · US Platform 3: Delay in data processing to the UI for Portal modules (IM-12887)
Upstash 15:36 UTC · Brief connection proxy degradation in us-east-1
CloudLinux 15:33 UTC · dnf update aborts on CL9 + EPEL: ea-php81-85-php-gd and alt-php GD require libavif.so.15, EPEL 9 libavif 1.1.1 clashes with alt-common libavif/svt-av1-libs
Thomson Reuters Legal 15:26 UTC · CoCounsel New Experience Degraded Performance

More ITS Network & Systems incidents

October 22, 2026 Service Advisory: Potential Service Interruptions
October 15, 2026 DSMLP/Datahub Degraded Service
October 14, 2026 Tableau (tableau.ucsd.edu) is unavailable
October 5, 2026 Health VPN critical error
October 2, 2026 Campus Phones
October 1, 2026 SHAPE Canvas Course