Minor incident

Resideo: First Alert Application-Water Leak Detector Status

Sep 29, 2026, 15:59 UTC

started

17:20 UTC

resolved

1 h 21 min

duration

Affected: First Alert App

Current status of Resideo: Operational — live Resideo status

Timeline

Sep 29, 2026, 15:59 UTC
monitoring
Some Water Leak Detectors may currently appear off-line in the First Alert App. While your device(s) may appear off-line in the app, if a water leak is detected, the detector will correctly alert and send an in-app notification. We expect devices to be restored to online status within 12 hours or users may reset the device by pressing the button for two seconds or less. We are working to correct the issue and apologize for any inconvenience.
Sep 29, 2026, 17:20 UTC
resolved
We continue to monitor progress.

Updates as published by Resideo (original).

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