Major incident

Northwestern Information Technology: Service Interruption to Northwestern Medicine Services

Jul 10, 2026, 17:09 UTC

started

14:25 UTC

resolved July 13, 2026

2 days 21 h

duration

Affected: Internet Network Services (Network Connectivity)

Current status of Northwestern Information Technology: Under maintenance — live Northwestern Information Technology status

Timeline

Jul 10, 2026, 17:09 UTC
identified
Northwestern Information Technology is assisting Northwestern Medicine in restoring access to NM resources from the Northwestern campus network. The next update will be made by 16:00 CDT.
Jul 10, 2026, 21:00 UTC
identified
Northwestern Medicine is still investigating this issue The next update will be made by 10:00 CDT on Monday, 7/13/2026.
Jul 13, 2026, 14:25 UTC
resolved
Northwestern Medicine has resolved this issue as of 10:30 CDT on Saturday, July 11th.

Updates as published by Northwestern Information Technology (original).

This was part of a wider event: 29 services reported incidents within the hour.

mailgun 18:07 UTC · Mailgun Control Panel Unavailable For Some Users
Seismic Software 18:01 UTC · Some customers missing icons in tenant and experiencing publishing, library, and content property issues
UserTesting 18:01 UTC · We're investigating an issue which may cause AI Test Creation to fail for some users
Descript 18:00 UTC · Unplanned Underlord Outage
LaunchDarkly 17:40 UTC · Web application unavailable and flag delivery evaluations have elevated failure rate
Posit 17:39 UTC · Errors creating new projects
Brandwatch 17:36 UTC · Platform Incident - Vizia Not Loading
Yotpo 17:31 UTC · Loyalty service degradation
Procore Technologies 17:23 UTC · Select Tool Degradations
ZoomInfo 17:02 UTC · Chorus Platform | Third-Party Vendor Outage impacting services
RocketReach 17:01 UTC · Issues with RocketReach
Discord 16:49 UTC · Issues with billing operations
Pylon 16:46 UTC · Dashboard Login failures
Runway 16:42 UTC · We've identified a problem and are working on a fix
Seismic Software 16:38 UTC · Some customers experiencing 404 errors navigating in the platform