Critical incident

Descript: Unplanned Underlord Outage

Jul 10, 2026, 18:00 UTC

started

18:44 UTC

resolved

44 min

duration

Current status of Descript: Operational — live Descript status

Timeline

Jul 10, 2026, 18:00 UTC
investigating
We have detected a problem with Underlord. At this time, API requests to Underlord agent may fail, and prompts sent to the Underlord agent in-app may fail with an error. We're working on finding the root cause and implementing a solution as soon as possible.
Jul 10, 2026, 18:30 UTC
monitoring
Functionality is fully restored and we are monitoring to ensure the system continues to be operational.
Jul 10, 2026, 18:44 UTC
resolved
This issue is now resolved.

Updates as published by Descript.

This was part of a wider event: 29 services reported incidents within the hour.

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UserTesting 18:01 UTC · We're investigating an issue which may cause AI Test Creation to fail for some users
LaunchDarkly 17:40 UTC · Web application unavailable and flag delivery evaluations have elevated failure rate
Posit 17:39 UTC · Errors creating new projects
Brandwatch 17:36 UTC · Platform Incident - Vizia Not Loading
Yotpo 17:31 UTC · Loyalty service degradation
Procore Technologies 17:23 UTC · Select Tool Degradations
Northwestern Information Technology 17:09 UTC · Service Interruption to Northwestern Medicine Services
ZoomInfo 17:02 UTC · Chorus Platform | Third-Party Vendor Outage impacting services
RocketReach 17:01 UTC · Issues with RocketReach