Major incident

Brandwatch: Platform Incident - Vizia Not Loading

Jul 10, 2026, 17:36 UTC

started

21:40 UTC

resolved

4 h 04 min

duration

Affected: Vizia Admin, Vizia Command Center

Current status of Brandwatch: Operational — live Brandwatch status

Timeline

Jul 10, 2026, 17:36 UTC
investigating
We are currently experiencing an issue where Vizia is not loading in Consumer Research. Our Engineering Team are currently investigating and we'll inform you of any updates as soon as we have them.
Jul 10, 2026, 21:40 UTC
resolved
This incident has been resolved.

Updates as published by Brandwatch (original).

This was part of a wider event: 29 services reported incidents within the hour.

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Northwestern Information Technology 17:09 UTC · Service Interruption to Northwestern Medicine Services
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Discord 16:49 UTC · Issues with billing operations
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