Infobip outage history and status
Is Infobip down right now?
No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
Open incidents
98.34%
uptime, 90 days
43
incidents, 90 days
27 min
median time to fix
Oct 23, 2026
last incident
Infobip components
HTTP API
- Brazil Operational
- EU Region-locked Operational
SMTP
- Brazil Operational
- EU Region-locked Operational
- Global (Europe) Operational
ChatApps
- Brazil Operational
- EU Region-locked Operational
- Brazil Operational
- EU Region-locked Operational
- Global (Europe) Operational
WhatsApp Business
- Brazil Operational
- EU Region-locked Operational
SMPP
- Brazil Operational
- EU Region-locked Operational
SMS
- Brazil Operational
- Canada Operational
- EU Region-locked Operational
Mobile Identity
- Brazil Operational
- Global (Europe) Operational
Number Lookup
- Brazil Operational
- EU Region-locked Operational
RCS
- Canada Operational
- EU Region-locked Operational
MMS
- Canada Operational
- Global (Europe) Operational
Automation Studio (Journeys)
- EU Region-locked Operational
- Global (Europe) Operational
Customer Profiles (CDP)
- EU Region-locked Operational
- Global (Europe) Operational
Live Chat
- EU Region-locked Operational
- Global (Europe) Operational
Chatbots
- EU Region-locked Operational
- Global (Europe) Operational
Agent Workspace (Inbox)
- EU Region-locked Operational
- Global (Europe) Operational
Analytics & Insights
- EU Region-locked Operational
- Global (Europe) Operational
Mobile Push Notifications
- Global (Europe) Operational
- Great Britain Operational
Moments
- Global (Europe) Operational
- EU Region-locked Operational
Conversations
- Global (Europe) Operational
- EU Region-locked Operational
Customer Portal Signup/Login
- Global (Europe) Operational
- EU Region-locked Operational
USSD
- Global (Europe) Operational
People
- Global (Europe) Operational
- EU Region-locked Operational
Channels and Numbers
- Global (Europe) Operational
- EU Region-locked Operational
Integrations
- Global (Europe) Operational
- EU Region-locked Operational
Answers
- Global (Europe) Operational
- EU Region-locked Operational
Other Portal Apps
- Global (Europe) Operational
- EU Region-locked Operational
Analyze
- Global (Europe) Operational
- EU Region-locked Operational
Voice
- Brazil Operational
- Colombia Operational
Infobip outage history
| Started (UTC) | Incident | Impact | Duration |
|---|---|---|---|
| Oct 23, 2026, 16:14 UTC | Global (Europe)- Conversations Slowness and Errors Global (Europe) | Minor | 54 min |
| Oct 23, 2026, 09:50 UTC | United States - Moments service degradation United States, United States | Major | 5 min |
| Oct 23, 2026, 08:51 UTC | United States - SMPP service degradation United States | Major | 21 min |
| Oct 22, 2026, 08:50 UTC | Multiple Locations - Customer Portal Login Service Degradation Global (Europe), Great Britain, Indonesia, Saudi Arabia, United Arab Emirates, United States | Minor | 1 h 17 min |
| Oct 20, 2026, 12:52 UTC | Vietnam - General service degradation Vietnam, Vietnam, Vietnam, Vietnam | Major | 17 h 49 min |
| Oct 20, 2026, 03:52 UTC | United States - Multiple Service Degradation United States | Minor | 16 min |
| Oct 19, 2026, 23:02 UTC | Smpp System down For Accounts Located In The Us Infrastructure. United States, United States | Major | 1 h 38 min |
| Oct 19, 2026, 08:52 UTC | EU Region-locked - Multiple Service Degradation EU Region-locked, EU Region-locked, EU Region-locked, EU Region-locked, EU Region-locked, EU Region-locked | Major | <1 min |
| Oct 16, 2026, 07:43 UTC | Colombia - Voice Service Distruption Colombia | No impact | <1 min |
| Oct 8, 2026, 06:28 UTC | India - Degradation of Conversations Services India | Minor | 35 min |
| Oct 7, 2026, 07:28 UTC | Multiple Locations - Degradation Of SaaS, CPaaS and Broadcast Services Global (Europe), Global (Europe), Global (Europe), Brazil, Brazil, EU Region-locked | Minor | 1 h 25 min |
| Oct 3, 2026, 13:16 UTC | Saudi Arabia - Customer Portal Services Degradation Saudi Arabia, Saudi Arabia | Minor | 23 min |
| Oct 1, 2026, 12:14 UTC | Multiple Locations - Portal Payments Service Degradation Global (Europe), EU Region-locked, Great Britain, India, Indonesia, Mexico | Minor | <1 min |
| Sep 25, 2026, 12:56 UTC | Multiple Locations - Multiple services degradation Global (Europe), Global (Europe), Global (Europe), Global (Europe), Global (Europe), EU Region-locked | Critical | 13 min |
| Sep 19, 2026, 13:51 UTC | India - WhatsApp Template Service Degradation India | Minor | 21 min |
| Sep 17, 2026, 15:31 UTC | Pakistan - Portal login degradation and Customer Portal service intermittent Pakistan, Pakistan | Critical | 2 h 24 min |
| Sep 15, 2026, 13:18 UTC | Multiple Locations - Customer Portal service degradation EU Region-locked, EU Region-locked | Major | 27 min |
| Sep 11, 2026, 10:50 UTC | Saudi Arabia - Conversations service degradation Saudi Arabia | Minor | <1 min |
| Sep 10, 2026, 10:26 UTC | United Arab Emirates - WhatsApp traffic degradation United Arab Emirates | Critical | 1 h 49 min |
| Sep 9, 2026, 05:29 UTC | Global (Europe) - WhatsApp Template creation issues Global (Europe) | Minor | <1 min |
| Sep 8, 2026, 12:43 UTC | Multiple Locations - Customer Portal login degradation Global (Europe), EU Region-locked, Great Britain, India, Indonesia, Qatar | Major | 21 min |
| Sep 4, 2026, 15:58 UTC | Multiple Locations–Email Service Degradation Global (Europe), United States | Major | 2 h 31 min |
| Sep 4, 2026, 11:14 UTC | Multiple Locations - Email service degradation EU Region-locked, Global (Europe), India, Indonesia, Pakistan, Saudi Arabia | Minor | 1 h 53 min |
| Sep 2, 2026, 08:16 UTC | Global (Europe) - Customer Portal Degradation for Self-Service accounts Global (Europe) | No impact | <1 min |
| Sep 1, 2026, 09:03 UTC | Saudi Arabia - Customer Portal Degradation Saudi Arabia, Saudi Arabia, Saudi Arabia | Major | <1 min |
54 incidents in our archive since June 30, 2026.
When and where Infobip fails
By weekday
Most incidents start on Thu.
- Mon6
- Tue9
- Wed9
- Thu15
- Fri11
- Sat4
- Sun0
Most affected, last 12 months
- Global (Europe)27
- United States14
- India12
- Saudi Arabia12
- Pakistan11
- United Arab Emirates11
- EU Region-locked9
- Indonesia9
When Infobip went down with others
- Oct 23, 2026, 14:48 UTC 27 services reported incidents within the hour
- Sep 17, 2026, 15:10 UTC 13 services reported incidents within the hour
- Jul 23, 2026, 14:35 UTC 33 services reported incidents within the hour
Scheduled maintenance
- Oct 26, 2026, 11:00 UTC SSL certificate renewal of api-in.bsmart.in
- Oct 26, 2026, 11:00 UTC SSL certificate renewal of *.call-link.com
- Oct 26, 2026, 11:00 UTC SSL certificate renewal of api3.infobip.com
- Oct 26, 2026, 11:00 UTC SSL certificate renewal of *.mms.infobip.com
- Oct 26, 2026, 20:00 UTC Global (Europe) - Emergency Maintenance of Network Infrastructure
- Oct 27, 2026, 08:00 UTC United States - Planned Maintenance of Database infrastructure
- Oct 27, 2026, 21:00 UTC Global (Europe) - Planned Maintenance of Network Infrastructure
- Oct 27, 2026, 22:00 UTC Multiple Locations - Planned Maintenance of Database Infrastructure
- Oct 28, 2026, 09:00 UTC United States - Planned Maintenance of Integrations Database
- Oct 28, 2026, 11:00 UTC SSL certificate renewal of *.api-se1.infobip.com
Other communication services
FAQ
- Is Infobip down right now?
- At our last check Infobip's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
- How often does Infobip go down?
- Infobip reported 43 incidents in the last 90 days (21 major or critical), with 2,151 minutes of major outage: 98.34% uptime.
- When was the last Infobip outage?
- The latest reported incident started on Oct 23, 2026, 16:14 UTC: "Global (Europe)- Conversations Slowness and Errors", resolved after 54 min.
- How long do Infobip outages last?
- Half of Infobip's incidents in the last 90 days were resolved within 27 min.
Source: Infobip official status page · RSS of Infobip incidents · status badge for your site