Infobip outage history and status

Is Infobip down right now?

No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
98.34%
uptime, 90 days
43
incidents, 90 days
27 min
median time to fix
Oct 23, 2026
last incident

Infobip components

HTTP API

SMTP

ChatApps

Email

WhatsApp Business

SMPP

SMS

Mobile Identity

Number Lookup

RCS

MMS

Automation Studio (Journeys)

Customer Profiles (CDP)

Live Chat

Chatbots

Agent Workspace (Inbox)

Analytics & Insights

Mobile Push Notifications

Moments

Conversations

Customer Portal Signup/Login

USSD

People

Channels and Numbers

Integrations

Answers

Other Portal Apps

Analyze

Voice

Infobip outage history

Nov: no complete dataNovDec: no complete dataDecJan: no complete dataJanFeb: no complete dataFebMar: no complete dataMarApr: no complete dataAprMay: no complete dataMayJun: no complete dataJun Jul: 11 incidents, 287 min of major outage 11 Jul Aug: 17 incidents, 492 min of major outage 17 Aug Sep: 12 incidents, 465 min of major outage 12 Sep Oct: 13 incidents, 1194 min of major outage 13 Oct
Infobip incidents per month, last 12 months. Red: months with a major or critical outage. Shaded: before our complete history.
Started (UTC)IncidentImpactDuration
Oct 23, 2026, 16:14 UTC Global (Europe)- Conversations Slowness and Errors
Global (Europe)
Minor 54 min
Oct 23, 2026, 09:50 UTC United States - Moments service degradation
United States, United States
Major 5 min
Oct 23, 2026, 08:51 UTC United States - SMPP service degradation
United States
Major 21 min
Oct 22, 2026, 08:50 UTC Multiple Locations - Customer Portal Login Service Degradation
Global (Europe), Great Britain, Indonesia, Saudi Arabia, United Arab Emirates, United States
Minor 1 h 17 min
Oct 20, 2026, 12:52 UTC Vietnam - General service degradation
Vietnam, Vietnam, Vietnam, Vietnam
Major 17 h 49 min
Oct 20, 2026, 03:52 UTC United States - Multiple Service Degradation
United States
Minor 16 min
Oct 19, 2026, 23:02 UTC Smpp System down For Accounts Located In The Us Infrastructure.
United States, United States
Major 1 h 38 min
Oct 19, 2026, 08:52 UTC EU Region-locked - Multiple Service Degradation
EU Region-locked, EU Region-locked, EU Region-locked, EU Region-locked, EU Region-locked, EU Region-locked
Major <1 min
Oct 16, 2026, 07:43 UTC Colombia - Voice Service Distruption
Colombia
No impact <1 min
Oct 8, 2026, 06:28 UTC India - Degradation of Conversations Services
India
Minor 35 min
Oct 7, 2026, 07:28 UTC Multiple Locations - Degradation Of SaaS, CPaaS and Broadcast Services
Global (Europe), Global (Europe), Global (Europe), Brazil, Brazil, EU Region-locked
Minor 1 h 25 min
Oct 3, 2026, 13:16 UTC Saudi Arabia - Customer Portal Services Degradation
Saudi Arabia, Saudi Arabia
Minor 23 min
Oct 1, 2026, 12:14 UTC Multiple Locations - Portal Payments Service Degradation
Global (Europe), EU Region-locked, Great Britain, India, Indonesia, Mexico
Minor <1 min
Sep 25, 2026, 12:56 UTC Multiple Locations - Multiple services degradation
Global (Europe), Global (Europe), Global (Europe), Global (Europe), Global (Europe), EU Region-locked
Critical 13 min
Sep 19, 2026, 13:51 UTC India - WhatsApp Template Service Degradation
India
Minor 21 min
Sep 17, 2026, 15:31 UTC Pakistan - Portal login degradation and Customer Portal service intermittent
Pakistan, Pakistan
Critical 2 h 24 min
Sep 15, 2026, 13:18 UTC Multiple Locations - Customer Portal service degradation
EU Region-locked, EU Region-locked
Major 27 min
Sep 11, 2026, 10:50 UTC Saudi Arabia - Conversations service degradation
Saudi Arabia
Minor <1 min
Sep 10, 2026, 10:26 UTC United Arab Emirates - WhatsApp traffic degradation
United Arab Emirates
Critical 1 h 49 min
Sep 9, 2026, 05:29 UTC Global (Europe) - WhatsApp Template creation issues
Global (Europe)
Minor <1 min
Sep 8, 2026, 12:43 UTC Multiple Locations - Customer Portal login degradation
Global (Europe), EU Region-locked, Great Britain, India, Indonesia, Qatar
Major 21 min
Sep 4, 2026, 15:58 UTC Multiple Locations–Email Service Degradation
Global (Europe), United States
Major 2 h 31 min
Sep 4, 2026, 11:14 UTC Multiple Locations - Email service degradation
EU Region-locked, Global (Europe), India, Indonesia, Pakistan, Saudi Arabia
Minor 1 h 53 min
Sep 2, 2026, 08:16 UTC Global (Europe) - Customer Portal Degradation for Self-Service accounts
Global (Europe)
No impact <1 min
Sep 1, 2026, 09:03 UTC Saudi Arabia - Customer Portal Degradation
Saudi Arabia, Saudi Arabia, Saudi Arabia
Major <1 min

54 incidents in our archive since June 30, 2026.

When and where Infobip fails

By weekday

Most incidents start on Thu.

  • Mon6
  • Tue9
  • Wed9
  • Thu15
  • Fri11
  • Sat4
  • Sun0

Most affected, last 12 months

  • Global (Europe)27
  • United States14
  • India12
  • Saudi Arabia12
  • Pakistan11
  • United Arab Emirates11
  • EU Region-locked9
  • Indonesia9

When Infobip went down with others

Scheduled maintenance

Add Infobip maintenance to your calendar (.ics)

Other communication services

FAQ

Is Infobip down right now?
At our last check Infobip's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
How often does Infobip go down?
Infobip reported 43 incidents in the last 90 days (21 major or critical), with 2,151 minutes of major outage: 98.34% uptime.
When was the last Infobip outage?
The latest reported incident started on Oct 23, 2026, 16:14 UTC: "Global (Europe)- Conversations Slowness and Errors", resolved after 54 min.
How long do Infobip outages last?
Half of Infobip's incidents in the last 90 days were resolved within 27 min.

Source: Infobip official status page · RSS of Infobip incidents · status badge for your site