Major incident

Infobip: Multiple Locations - Customer Portal login degradation

Affected: Global (Europe), EU Region-locked, Great Britain, India, Indonesia, Qatar, United Arab Emirates, United States

Current status of Infobip: Operational — live Infobip status

Timeline

1. Sep 8, 2026, 12:43 UTC
   investigating
   We are currently experiencing an issue affecting Customer Portal login. Users with 2FA (Two-Factor Authentication) enabled may get stuck at the final code confirmation step. Our teams are currently investigating the issue, and further updates will follow
2. Sep 8, 2026, 13:04 UTC
   resolved
   The incident has been resolved. Start: 08.09.2026 08:25 UTC End: 08.09.2026 12:42 UTC Impact: Users with 2FA (Two-Factor Authentication) enabled could experience login issues.

Updates as published by Infobip (original).