Major incident

Infobip: United States - Moments service degradation

Affected: United States, United States

Current status of Infobip: Operational — live Infobip status

Timeline

1. Oct 23, 2026, 09:50 UTC
   investigating
   We are currently experiencing issues affecting the Moments service over the United States data center. You may observe Flow processing delays and issues with launching new Flows. The issue is currently being investigated and more information will follow in the next update.
2. Oct 23, 2026, 09:56 UTC
   resolved
   The issue has been successfully resolved and the service is once again operational. During the below timeframe you may have observed processing delays for Flow events or traffic processed within Flows, and issues when attempting to launch new Flows. Start (UTC): 23 October 2026 09:32 End (UTC): 23 October 2026 09:45 Impact: Moments service processing issues

Updates as published by Infobip (original).