Minor incident

Infobip: Saudi Arabia - Customer Portal Services Degradation

Affected: Saudi Arabia, Saudi Arabia

Current status of Infobip: Operational — live Infobip status

Timeline

1. Oct 3, 2026, 13:16 UTC
   investigating
   We are investigating an issue at our Saudi Arabia data center that is impacting portal login and activity. Some API requests may also experience intermittent failures. Other data centers remain unaffected. Our team is actively working to resolve the issue.
2. Oct 3, 2026, 13:39 UTC
   resolved
   The connectivity issue affecting our Saudi Arabia Data Center has been resolved. Start (UTC): 03 October 2026 12:43 End (UTC): 03 October 2026 13:15 Issues with Customer Service Portal and traffic has been resolved We apologize for any inconvenience caused.

Updates as published by Infobip (original).