Major incident

Infobip: Smpp System down For Accounts Located In The Us Infrastructure.

Affected: United States, United States

Current status of Infobip: Operational — live Infobip status

Timeline

1. Oct 19, 2026, 23:02 UTC
   investigating
   We would like to inform you that we are currently experiencing intermittent disruptions with the SMPP binds for accounts based in the US. Our team is working diligently with the responsible department to resolve the issue and restore full service as quickly as possible. Impact: Message submission and processing failures
2. Oct 20, 2026, 00:13 UTC
   investigating
   We are continuing to investigate this issue.
3. Oct 20, 2026, 00:40 UTC
   resolved
   The incident has been resolved. Start time (UTC): 19-10-2026 17:00 End time (UTC): 20-10-2026 00:30 Impact: Message submission and processing failures

Updates as published by Infobip (original).