Minor incident

Infobip: United States - Multiple Service Degradation

Affected: United States

Current status of Infobip: Operational — live Infobip status

Timeline

1. Oct 20, 2026, 03:52 UTC
   investigating
   We experienced a service degradation affecting SMS, MMS, Email, RCS, WhatsApp and Viber messaging in the United States data center. During the incident timeframe, client's may have observed delayed message processing across those services. Our dedicated engineering team is investigating the issue. We will keep you posted with further updates.
2. Oct 20, 2026, 04:09 UTC
   resolved
   The issue has been successfully resolved, and the service is once again fully operational. Start time (UTC): 20-10-2026 02:41 End time (UTC): 20-10-2026 03:53 Impact: The incident caused delays in inbound message processing.

Updates as published by Infobip (original).