Minor incident

Dialpad: Some customers may be experiencing degraded performance with AI agents.

Nov 4, 2026, 18:40 UTC

started

19:08 UTC

resolved

28 min

duration

Affected: Ai Agent

Current status of Dialpad: Operational — live Dialpad status

Timeline

Nov 4, 2026, 18:40 UTC
investigating
Some customers may be experiencing degraded performance with AI agents. We are investigating.
Nov 4, 2026, 18:57 UTC
monitoring
A fix has been implemented and we are monitoring the results.
Nov 4, 2026, 19:08 UTC
resolved
This incident has been resolved.

Updates as published by Dialpad (original).

This was part of a wider event: 37 services reported incidents within the hour.

Hostinger 19:37 UTC · Emergency Server FR-1048 Maintenance
Lovable 19:28 UTC · Project previews failing to load or loading slowly for some users
Ada 19:17 UTC · Complete ada outage
Genetec Cloud Products 19:15 UTC · Potential issue affecting System Management Portal Global
Hostinger 19:15 UTC · Emergency Server IN-1492 Maintenance
Buildkite 19:13 UTC · Increased error rates on Agent API
Sage 18:50 UTC · Brightpearl - Partial Outage
UVic IT 18:49 UTC · Online services may be briefly unavailable between 4:30 and 5:30 pm on Nov 4
OpenText 18:48 UTC · Zix - Hosted Exchange - Some users may not be able to connnect or access OWA
Supabase 18:43 UTC · Storage issues in us-east-1 and eu-central-1
Phreesia 18:43 UTC · Dashboard Performance Issues - Regional Network Disruption
BigCommerce 18:41 UTC · Some products are not searchable in Storefront
U-Haul System 18:36 UTC · CSF and U-Box Management Restored
Devin 18:35 UTC · Increased wait times for automation triggers
monday.com 18:28 UTC · Intermittent System Availability