Major incident

Dialpad: Service degradation affecting Dialpad AI Voice and Text Agents

Nov 2, 2026, 22:05 UTC

started

23:37 UTC

resolved

1 h 31 min

duration

Affected: Dialpad Ai

Current status of Dialpad: Operational — live Dialpad status

Timeline

Nov 2, 2026, 22:05 UTC
investigating
We are currently investigating this issue.
Nov 2, 2026, 22:47 UTC
investigating
We are continuing to investigate this issue.
Nov 2, 2026, 23:18 UTC
identified
The issue has been identified and a fix is being implemented.
Nov 2, 2026, 23:25 UTC
monitoring
A fix has been implemented and we are monitoring the results.
Nov 2, 2026, 23:37 UTC
resolved
This incident has been resolved.

Updates as published by Dialpad (original).

This was part of a wider event: 17 services reported incidents within the hour.

Crypto.com 23:01 UTC · Predictions trading disruption for Crypto.com Main App users
ThousandEyes 22:59 UTC · (FedRAMP) Login and UI inaccessible
ReadMe 22:39 UTC · Degraded performance on documentation sites
Files.com 22:30 UTC · US Region: Elevated rate of upload failures to Files.com native storage
Kaseya 22:15 UTC · BMS - EMEA - Pages fail to load with Error - "Something went wrong! Please contact the system admin."
Cloudflare 22:12 UTC · Cloudflare Gateway DNS-over-TLS Connectivity Issues over IPv4
Replit 22:03 UTC · Replit chats are inaccessible
Gorgias 21:56 UTC · Degraded performance on some services
Kaseya 21:47 UTC · BMS - Batch Generate Invoices fails due to an error
AssemblyAI 21:42 UTC · Elevated errors and delays for Universal-3 Pro, Universal-3.5 Pro and Universal-3.6 Pro
Supabase 21:34 UTC · Storage uploads failing in us-east-1
Bonterra & NGP VAN Incidents & Maintenance 21:23 UTC · CyberGrants: Issues with Credit Card Donations
Twilio 21:21 UTC · SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico
Bonterra & NGP VAN Incidents & Maintenance 21:13 UTC · GiveGab Enterprise: Application is not Accessible