Critical incident

Box: [Critical] Issues with All Files Page, Box Notes, API calls, logins and downloads

Sep 29, 2026, 14:15 UTC

started

15:30 UTC

resolved

1 h 14 min

duration

Current status of Box: Operational — live Box status

Timeline

Sep 29, 2026, 15:30 UTC
resolved
From approximately 06.39 AM to 06:44 AM US Pacific time, we observed an issue impacting All Files Page, Box Notes, API calls, logins and downloads. Our systems automatically detected and corrected the underlying issue. There is no current impact and no further updates will be provided here. If you continue to experience any issues, please contact Box Support at https://support.box.com.

Updates as published by Box (original).

This was part of a wider event: 18 services reported incidents within the hour.

Pitt Digital Systems 15:09 UTC · Vendor Issue Affecting Claude for Education Logins
GoTo 15:03 UTC · GoTo Meeting, Webinar or Training - Webcam or screen share issues
Mews 15:02 UTC · AI tooling degraded due to Claude and Azure Foundry outage
uchicago 14:56 UTC · Claude Partial Outage
Cielo 14:53 UTC · Indisponibilidade parcial nos fluxos de solicitação (maquininhas) e produtos (serviços) de logística através do site.
Nextech 14:53 UTC · Performance Issue
SU ITS 14:50 UTC · Claude.ai outage
Intellistack 14:49 UTC · Formstack Sign API Authentication Issues
Genetec Cloud Products 14:45 UTC · Potential issue affecting Genetec Cloud Products / Security Center SaaS → Investigation West Europe
Daxko 14:45 UTC · Engage Pro - Slow Loading for Pages, Reports, and Guests
Ohio University 14:41 UTC · Guest Wifi Network Outage
Harness 14:41 UTC · Prod2: CV is failing with errors for all customers
Host Europe 14:40 UTC · Einkaufswagen beeinträchtigt
Dartmouth College 14:39 UTC · Claude outage - degraded performance in Claude AI and desktop apps
Contentful 14:39 UTC · CORS errors on CDA