OutageDB

Box outage history and status

Is Box down right now?

No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
98.09%
uptime, 90 days
19
incidents, 90 days
44 min
median time to fix
Oct 20, 2026
last incident

Box components

Box Zones

Box Community and Support Website (community.box.com)

Box Platform / API

Box Web Application

Desktop Applications

Mobile Applications

Partners / Integrations

Box Notes

Box outage history

Nov: no complete dataNovDec: no complete dataDec Jan: 3 incidents, 58 min of major outage 3 Jan Feb: 5 incidents, 418 min of major outage 5 Feb Mar: 5 incidents, 759 min of major outage 5 Mar Apr: 2 incidents, 340 min of major outage 2 Apr May: 3 incidents, 140 min of major outage 3 May Jun: 6 incidents, 366 min of major outage 6 Jun Jul: 7 incidents, 448 min of major outage 7 Jul Aug: 9 incidents, 440 min of major outage 9 Aug Sep: 4 incidents, 453 min of major outage 4 Sep Oct: 5 incidents, 1559 min of major outage 5 Oct
Box incidents per month, last 12 months. Red: months with a major or critical outage. Shaded: before our complete history.
Started (UTC)IncidentImpactDuration
Oct 20, 2026, 02:19 UTC [Medium] Issue with multiple Box Services
Content API, Uploads/Downloads, Box Sign, Box Sign
 Major 1 h 29 min
Oct 15, 2026, 08:30 UTC [Major] Issue with Box Drive
Box Drive
 Major 4 h 11 min
Oct 8, 2026, 09:27 UTC [Critical] Issues with Multiple Box Services
Content API, Login/SSO, Web Application, Content Preview, Uploads/Downloads, Authentication (OAuth 2.0 / JWT)
 Critical 5 min
Oct 8, 2026, 01:48 UTC [Medium] Issue with Enterprise Event Reports
Events API, Enterprise Reports
 Major 2 h 06 min
Oct 2, 2026, 03:43 UTC [Medium] Issue with File Requests Major —
Sep 30, 2026, 18:08 UTC [Medium] Issue with multiple reports
Enterprise Reports
 Major 4 days 20 h
Sep 29, 2026, 14:15 UTC [Critical] Issues with All Files Page, Box Notes, API calls, logins and downloads Critical 1 h 14 min
Sep 28, 2026, 10:04 UTC [Medium] Issues with Box Notes
Web Application
 Major 28 min
Sep 4, 2026, 02:10 UTC [Minor] Issue with Admin Reporting
Enterprise Reports
 Minor 53 min
Aug 28, 2026, 08:20 UTC [Medium] Issues with Box Hubs Shared Links
Box Hubs
 Major 1 h 40 min
Aug 25, 2026, 06:53 UTC [Critical] Issue with Downloads
Uploads/Downloads, Uploads/Downloads, Japan, Japan/Singapore, Singapore
 Critical 44 min
Aug 24, 2026, 21:21 UTC [Medium] Issue with Uploads
Uploads/Downloads, Uploads/Downloads
 Major 41 min
Aug 24, 2026, 17:30 UTC [Minor] Issue with Logins & Files Page Minor <1 min
Aug 20, 2026, 00:31 UTC [Medium] Issue with Microsoft Office Integration and Box Edit
Microsoft Office Integration, Box Edit / Tools
 Major 1 h 13 min
Aug 19, 2026, 22:00 UTC [Medium] Issues with Multiple Box Services Major <1 min
Aug 19, 2026, 11:38 UTC [Minor] Issues with All Files Page
Files Page
 Minor 25 min
Aug 7, 2026, 02:37 UTC [Medium] Issues affecting multiple Box services
Content API, Login/SSO, Login/SSO, Uploads/Downloads, Authentication (OAuth 2.0 / JWT), Box Sign
 Major 2 h 39 min
Aug 4, 2026, 20:23 UTC [Medium] Issues with Uploads and Downloads
Uploads/Downloads, Uploads/Downloads
 Major 22 min
Jul 31, 2026, 11:09 UTC [Medium] Issues with Box Shuttle Standalone
Box Shuttle
 Major 21 min
Jul 28, 2026, 02:58 UTC [Minor] Issues with Uploads
Uploads/Downloads
 Minor 1 h 59 min
Jul 23, 2026, 14:14 UTC [Medium] Issues with Box Hubs
Box Hubs
 Major 16 min
Jul 23, 2026, 09:45 UTC [Medium] Issues with File Requests
Sharing (Shared Links)
 Major 1 h 56 min
Jul 16, 2026, 21:30 UTC [Medium] Issues with Box Edit and Microsoft Office Online
Microsoft Office Integration, Box Edit / Tools
 Major 18 min
Jul 15, 2026, 04:14 UTC [Medium] Issues with Box Relay
Box Relay
 Major 2 h 29 min
Jul 7, 2026, 14:11 UTC [Medium] Issues with Search service, Box Sign Templates and Metadata queries
Search, Search, Box Sign
 Major 2 h 08 min

50 incidents in our archive since December 18, 2025.

When and where Box fails

By weekday

Most incidents start on Thu.

  • Mon5
  • Tue9
  • Wed11
  • Thu13
  • Fri11
  • Sat1
  • Sun0

Most affected, last 12 months

  • Uploads/Downloads12
  • Box Sign9
  • Login/SSO8
  • Box AI5
  • Content API5
  • Authentication (OAuth 2.0 / JWT)4
  • Box Shuttle4
  • Search4

When Box went down with others

Other productivity services

FAQ

Is Box down right now?
At our last check Box's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
How often does Box go down?
Box reported 19 incidents in the last 90 days (16 major or critical), with 2,473 minutes of major outage: 98.09% uptime.
When was the last Box outage?
The latest reported incident started on Oct 20, 2026, 02:19 UTC: "[Medium] Issue with multiple Box Services", resolved after 1 h 29 min.
How long do Box outages last?
Half of Box's incidents in the last 90 days were resolved within 44 min.

Source: Box official status page · RSS of Box incidents · status badge for your site