Minor incident

SU ITS: Main University Phone Number Temporarily Unavailable

Oct 28, 2026, 13:01 UTC

started

15:14 UTC

resolved

2 h 14 min

duration

Affected: VoIP Campus Phones

Current status of SU ITS: Under maintenance — live SU ITS status

Timeline

Oct 28, 2026, 13:01 UTC
identified
The Syracuse University main phone number, 315-443-1870, is temporarily unavailable due to a carrier service transition. Service is expected to be restored on or before Wednesday, November 4. In the meantime, please call individual departments directly or visit syr.edu for contact information. We apologize for any inconvenience. For emergencies, contact the Department of Public Safety at 315-443-2224 or dial 911.
Oct 28, 2026, 15:14 UTC
resolved
This incident has been resolved.

Updates as published by SU ITS (original).

This was part of a wider event: 40 services reported incidents within the hour.

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