Critical incident

Northwestern Information Technology: Cognos and Research Portal Service Interruption

Oct 28, 2026, 13:31 UTC

started

14:01 UTC

resolved

30 min

duration

Affected: Cognos Self-Service Reporting and Data Visualization (Reporting and Analytics), Research Portal (Research Administration Systems)

Current status of Northwestern Information Technology: Operational — live Northwestern Information Technology status

Timeline

Oct 28, 2026, 13:31 UTC
investigating
Northwestern Information Technology has identified an issue and Cognos and Research Portal are unavailable. IT support staff are working to restore full service as quickly as possible. The next update will be provided by 9:30 CDT, 10/28/2026
Oct 28, 2026, 14:01 UTC
resolved
This incident has been resolved.

Updates as published by Northwestern Information Technology (original).

This was part of a wider event: 40 services reported incidents within the hour.

Twilio 14:18 UTC · Possible 503 Errors for Messaging Traffic in the Australia Region
GitHub 14:12 UTC · Disruption with some Copilot services
PDQ 14:07 UTC · Connect Device Groups Recalculation Delays
Worldpay 13:50 UTC · INC0708124 - We are investigating issues with Authorization & Payments
Bonterra & NGP VAN Incidents & Maintenance 13:42 UTC · Network for Good - Issue Impacting Transaction Processing for Certain DonateNow Customers
Sage 13:29 UTC · Brightpearl - Partial Outage
Dartmouth College 13:26 UTC · Remote Desktop Web Access XSLT Notice
Hostinger 13:17 UTC · Hpanel Analytics Temporarily Unavailable
Kennesaw State University 13:06 UTC · MediaSpace is Unavailable
WiscNet 13:06 UTC · [2310175] Milwaukee Institute of Art and Design - 1424 - Member Handoff
SU ITS 13:01 UTC · Main University Phone Number Temporarily Unavailable
Anaconda 12:58 UTC · Outage for anaconda.com/app, anaconda.org, edublocks.com, repo.anaconda.com
Sauce Labs 12:51 UTC · 2026-October-28 Service Incident