Critical incident

WiscNet: [2310175] Milwaukee Institute of Art and Design - 1424 - Member Handoff

Affected: Milwaukee Institute of Art and Design

Current status of WiscNet: Partial outage — live WiscNet status

Timeline

1. Oct 28, 2026, 13:06 UTC
   identified
   Hello, The WiscNet NOC observed a disconnect from the handoff port to the Milwaukee Institute of Art and Design site at 8:10 PM on 10/27 and are investigating. To assist with our investigation, please verify power to your site and the network equipment, then contact the WiscNet NOC at [email protected]__ or by phone at 608-442-6761. Thank you,
2. Oct 28, 2026, 13:19 UTC
   investigating
   Hello, The WiscNet NOC observed a disconnect from the handoff port to the Milwaukee Institute of Art and Design site at 8:10 PM on 10/27 and are investigating. To assist with our investigation, please verify power to your site and the network equipment, then contact the WiscNet NOC at [email protected]__ or by phone at 608-442-6761.
3. Oct 28, 2026, 17:01 UTC
   identified
   Hello, We do see this service as up. We see that input traffic has dropped to zero on the handoff port. Please let us know if you you are aware of anything. We will continue to monitor this service.
4. Oct 28, 2026, 17:05 UTC
   resolved
   This incident has been resolved.
5. Oct 28, 2026, 17:06 UTC
   postmortem
   Date & Time of Incident: 10/28/2026 Duration: 1 Technician\(s\): Fue Khang Review Date: 10/28/2026 Brief Summary: Alarms indicating input traffic dropped to 0 bits at handoff. Customer is not experiencing any issues. Root Cause: No issue found.

Updates as published by WiscNet (original).