No impact incident

UM IT Systems: DoIT Backup Service

Oct 28, 2026, 12:17 UTC
started
13:46 UTC
resolved October 29, 2026
25 h 28 min
duration

Affected: Other MU IT Services, Other UM IT Services

Current status of UM IT Systems: Operational — live UM IT Systems status

Timeline

  1. Oct 28, 2026, 12:17 UTC
    investigating
    Backup services are currently unavailable. Technicians are investigating.
  2. Oct 28, 2026, 14:42 UTC
    investigating
    The system is expected to remain down for at least another 4-6 hours.
  3. Oct 28, 2026, 17:23 UTC
    identified
    Replacement hardware has been dispatched and is due to arrive at 4 PM. Efforts will continue to restore services into the evening.
  4. Oct 29, 2026, 00:32 UTC
    monitoring
    Backup services are beginning to come online. Technicians will continue to monitor the health and status of the systems into the evening.
  5. Oct 29, 2026, 13:46 UTC
    resolved
    This incident has been resolved.

Updates as published by UM IT Systems (original).

Other services with incidents at the same time

This was part of a wider event: 119 services reported incidents within the hour.

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