OutageDB

Minor incident

Worldpay: INC0708124 - We are investigating issues with Authorization & Payments

Oct 28, 2026, 13:50 UTC
started
13:50 UTC
resolved
<1 min
duration

Affected: Authorization & Payments

Current status of Worldpay: Operational — live Worldpay status

Timeline

  1. Oct 28, 2026, 13:47 UTC
    investigating
    We are monitoring an issue impacting Authorization & Payments on the Worldwide Payment Gateway (WPG) platform. Cardinal 3D Secure authentication requests may intermittently go to error. Worldpay is engaging Cardinal technical resources to assist with restoration of service. All Worldpay systems are operating normally. The environment is being actively monitored for recovery.
  2. Oct 28, 2026, 13:50 UTC
    resolved
    The issue was resolved without intervention from Worldpay technical resources. 3D Secure authentication requests may have intermittently received an error when processing through Cardinal between 13:00 UTC - 13:03 UTC. All Worldpay systems were operating as expected. Worldpay will continue to monitor the environment for stability.

Updates as published by Worldpay (original).

Other services with incidents at the same time

This was part of a wider event: 39 services reported incidents within the hour.

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