Phreesia outage history and status
Is Phreesia down right now?
No
All Systems Operational Official status as of Nov 6, 2026, 16:17 UTC (refreshing…)
Open incidents
100%
uptime, 90 days
10
incidents, 90 days
2 h 30 min
median time to fix
Nov 4, 2026
last incident
Phreesia components
Phreesia Products
- Appointment Accelerator Operational
- Eligibility and Benefits API Operational
- Flourish (Insignia) Operational
- Phone System Operational
- Ticketing System Operational
Zone 4
- Phreesia Dashboard Operational
- PhreesiaPads Operational
- Eligibility and Benefits Verification Operational
- Support Portal Operational
- Single Sign-On to Phreesia Dashboard Operational
- Import Functions Operational
- Export Functions Operational
- Mobile - SMS Operational
- Mobile - Email Operational
Zone 3
- Phreesia Dashboard Operational
- PhreesiaPads Operational
- Eligibility and Benefits Verification Operational
- Support Portal Operational
- Single Sign-On to Phreesia Dashboard Operational
- Import Functions Operational
Zone 5
- Phreesia Dashboard Operational
- PhreesiaPads Operational
- Eligibility and Benefits Verification Operational
- Support Portal Operational
- Single Sign-On to Phreesia Dashboard Operational
- Import Functions Operational
- Export Functions Operational
- Mobile - SMS Operational
- Mobile - Email Operational
Zone 2
- Phreesia Dashboard Operational
- PhreesiaPads Operational
- Eligibility and Benefits Verification Operational
- Support Portal Operational
- Single Sign-On to Phreesia Dashboard Operational
- Import Functions Operational
- Export Functions Operational
Zone 1
- Phreesia Dashboard Operational
- PhreesiaPads Operational
- Eligibility and Benefits Verification Operational
- Support Portal Operational
- Single Sign-On to Phreesia Dashboard Operational
- Import Functions Operational
- Export Functions Operational
EAP
- Phreesia Dashboard Operational
- PhreesiaPads Operational
- Eligibility and Benefits Verification Operational
- Support Portal Operational
- Single Sign-On to Phreesia Dashboard Operational
- Import Functions Operational
- Export Functions Operational
VoiceAI
- VoiceAI Dashboard Operational
- Patient Phone Communication Operational
- Calltree / Greetings Operational
- PhreesiaAuth (SSO) Operational
- Import Functions Operational
- Export Functions Operational
- Mobile - SMS Operational
- Mobile - Voice Operational
- Mobile - Application Operational
- Chat Operational
Phreesia outage history
| Started (UTC) | Incident | Impact | Duration |
|---|---|---|---|
| Nov 4, 2026, 18:43 UTC | Dashboard Performance Issues - Regional Network Disruption Phreesia Dashboard, Phreesia Dashboard, Phreesia Dashboard, Phreesia Dashboard, Phreesia Dashboard, Phreesia Dashboard | Minor | 18 h 54 min |
| Nov 2, 2026, 16:38 UTC | PhreesiaPad Connectivity Issues in Zones 1 and 2 PhreesiaPads, PhreesiaPads | Minor | 21 h 40 min |
| Oct 28, 2026, 14:46 UTC | Intermittent Dashboard Delays Phreesia Dashboard, Phreesia Dashboard, Phreesia Dashboard, Phreesia Dashboard, Phreesia Dashboard, Phreesia Dashboard | Minor | 21 h 54 min |
| Oct 22, 2026, 13:23 UTC | 2FA User Login Delays Phreesia Dashboard, Phreesia Dashboard, Phreesia Dashboard, Phreesia Dashboard, Phreesia Dashboard, Phreesia Dashboard | Minor | 42 min |
| Oct 14, 2026, 14:40 UTC | Issues Loading Analytics Phreesia Dashboard, Phreesia Dashboard, Phreesia Dashboard, Phreesia Dashboard, Phreesia Dashboard, Phreesia Dashboard | Minor | 3 h 09 min |
| Oct 14, 2026, 13:47 UTC | Self-Scheduling Issues on Zones 1 and 2 Self-Scheduling, Self-Scheduling | Minor | 27 min |
| Sep 28, 2026, 15:08 UTC | 2FA User Login Delays Phreesia Dashboard, Phreesia Dashboard, Phreesia Dashboard, Phreesia Dashboard, Phreesia Dashboard | Minor | 1 h 52 min |
| Sep 9, 2026, 15:40 UTC | Dashboard Delays - All Zones Phreesia Dashboard, Phreesia Dashboard, Phreesia Dashboard, Phreesia Dashboard, Phreesia Dashboard, Phreesia Dashboard | Minor | 32 min |
| Aug 14, 2026, 20:58 UTC | Dashboard Performance Issues - Regional Network Disruption | No impact | — |
| Aug 14, 2026, 14:53 UTC | Elevated Eligibility API Transaction Failures Eligibility and Benefits API | Minor | 2 days 2 h |
| Aug 7, 2026, 13:14 UTC | Export Delays on Zone 1 / Zone 2 Export Functions, Export Functions | Minor | 1 h 25 min |
| Jul 23, 2026, 15:57 UTC | Apriva Payment Gateway Issue Payment Services - Gateway, Payment Services - Gateway, Payment Services - Gateway, Payment Services - Gateway, Payment Services - Gateway, Payment Services - Gateway | Critical | 3 h 08 min |
| Jul 8, 2026, 12:56 UTC | Appointments Hub / PhreesiaPad Issue on Zone 3 Phreesia Dashboard, PhreesiaPads | Major | 2 h 14 min |
| Jul 7, 2026, 13:14 UTC | Appointment Import Issues on Zone 5 Import Functions | Minor | 5 h 32 min |
| Jun 23, 2026, 16:04 UTC | PatientSearch for ConnectOnCall — Athena Import Functions, Export Functions | Minor | 20 h 32 min |
| Jun 22, 2026, 14:51 UTC | VoiceAI Dashboard Issues VoiceAI Dashboard | Minor | 24 h 14 min |
| Jun 19, 2026, 17:15 UTC | VoiceAI Disconnection Issues VoiceAI Dashboard | Minor | 2 h 38 min |
| Jun 19, 2026, 14:58 UTC | VoiceAI Disconnection Issues Patient Phone Communication | Minor | 20 min |
| Jun 18, 2026, 13:56 UTC | VoiceAI Calls Not Connecting | No impact | — |
| Jun 17, 2026, 15:00 UTC | Phreesia Dashboard Issues Phreesia Dashboard, Phreesia Dashboard, Phreesia Dashboard, Phreesia Dashboard, Phreesia Dashboard, Phreesia Dashboard | Critical | 1 h 03 min |
| Jun 10, 2026, 20:18 UTC | Dashboard Performance Issues - Regional Network Disruption Phreesia Dashboard, Phreesia Dashboard, Phreesia Dashboard, Phreesia Dashboard, Phreesia Dashboard, Phreesia Dashboard | Minor | 26 h 52 min |
| Jun 4, 2026, 12:07 UTC | Zone 3 Dashboard Issues Phreesia Dashboard | No impact | 1 h 23 min |
| May 7, 2026, 13:15 UTC | Zone 5 Insurance and Copay Issues Eligibility and Benefits Verification | Minor | 5 h 08 min |
| Apr 30, 2026, 18:58 UTC | SMS Patient Communications and Payments Issues Mobile - SMS, Mobile - SMS, Patient Chat, Patient Chat, Mobile - SMS, Mobile - SMS | Major | 5 h 31 min |
| Apr 16, 2026, 11:45 UTC | Payment Processing Errors on Zone 5 Phreesia Dashboard, PhreesiaPads, Payment Services - Phreesia Processor | Major | 29 h 58 min |
52 incidents in our archive since May 28, 2025.
When and where Phreesia fails
By weekday
Most incidents start on Wed.
- Mon6
- Tue5
- Wed17
- Thu12
- Fri12
- Sat0
- Sun0
Most affected, last 12 months
- Phreesia Dashboard14
- VoiceAI Dashboard5
- Payment Services - Phreesia Processor4
- PhreesiaPads4
- Export Functions3
- Import Functions3
- Payment Services - Gateway3
- Appointment Accelerator2
When Phreesia went down with others
- Nov 4, 2026, 15:31 UTC 37 services reported incidents within the hour
- Oct 22, 2026, 11:59 UTC 40 services reported incidents within the hour
- Oct 14, 2026, 13:51 UTC 16 services reported incidents within the hour
- Sep 28, 2026, 14:46 UTC 21 services reported incidents within the hour
- Aug 14, 2026, 14:31 UTC 15 services reported incidents within the hour
Other productivity services
FAQ
- Is Phreesia down right now?
- At our last check Phreesia's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
- How often does Phreesia go down?
- Phreesia reported 10 incidents in the last 90 days (0 major or critical), with 0 minutes of major outage: 100% uptime.
- When was the last Phreesia outage?
- The latest reported incident started on Nov 4, 2026, 18:43 UTC: "Dashboard Performance Issues - Regional Network Disruption", resolved after 18 h 54 min.
- How long do Phreesia outages last?
- Half of Phreesia's incidents in the last 90 days were resolved within 2 h 30 min.
Source: Phreesia official status page · RSS of Phreesia incidents · status badge for your site